Service Center

Real Reviews From Verified Customers

Earl Y.
5 out of 5
5/13/2026
Tony has been our service guy for years he's very professional and always very courteous Thanks Tony Earl Y
Lorenzo C.
5 out of 5
5/13/2026
Good job
Linda W.
5 out of 5
5/13/2026
Tony is always friendly, knowledgeable, helpful, and an asset to the company.
Luis M.
1 out of 5
5/12/2026
The vehicle was already having issues with the radio before arriving at the dealer and now the radio does not work at all.
Margaret B.
5 out of 5
5/12/2026
I'm always happy with the service we Receive Toyota at Hemet.
Robert R.
5 out of 5
5/12/2026
Good job
Stephen W.
5 out of 5
5/10/2026
Miguel did an excellent job of listening to my issue, verifying it, communicating the progress and making sure the issue was resolved and I was 100% satisfied with the results.
Alan R.
5 out of 5
5/10/2026
Paul was great helped out with everything and kept me informed.
Alberto M.
5 out of 5
5/10/2026
Very good service
Paul L.
2 out of 5
5/10/2026
The service I received was good, but I was told by the service writer that I needed a new air filter and they had a picture of it. Yes, it looks dirty. But I said I have a filter that’s reusable and needs to be washed and I was told it wasn’t. I went home and there is a sticker right on top of my air box that states that it is reusable and not to dispose of it . You may want to bring this up with the technician to read that label. That’s right on top from Toyota. Service writer was just going by what the technician reported.
Kelly Ann.
5 out of 5
5/9/2026
Very friendly and informative.
Tiffani M.
1 out of 5
5/9/2026
I showed up late to my appointment because I had to take my daughter to school. And Kristen was upset about that and as I went inside the office to fill out paperwork, she was filming the car like usual but talking about me to another employee and I didn’t appreciate that but all I wanted was my oil change and I got that thinking about going to another dealership to get it done the next time
Laura A.
5 out of 5
5/8/2026
Excellent experience!
Richard C.
5 out of 5
5/7/2026
Paul was very helpful and processed my Tacoma fast and easy! Thank you.
Ofelia E.
5 out of 5
5/7/2026
Good service
James C.
1 out of 5
5/7/2026
They could atleaat take the plastic and paper floor matt out
Evangeline A.
4 out of 5
5/7/2026
Jason delivered on his promise. Thank you
Kara C.
2 out of 5
5/7/2026
It takes way too long for an oil change. I was there for almost 4 hours. Its not worth the time even if it’s free. What’s the point of having an appointment.
Scott R.
4 out of 5
5/7/2026
Tony was great however I usually get a text message when they start working on my vehicle and I didn’t get one until two hours after when I asked Tony where they were and he said they were just about finished. I asked for a car wash and it was kind half fast. The streaks on the windows. The kid that did the car wash walked with no sense of urgency.
Angelina T.
5 out of 5
5/7/2026
Good customers service very helpful in explaining details concerning my vehicle, I thank for having patience with customers

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