Service Center

Real Reviews From Verified Customers

Luis P.
2 out of 5
3/26/2026
It took over two hours for a basic oil change, air filter replacement, and tire rotation. When it was done the mechanic didn't even change the filter. They left the clean cabin filter in the car and I had to install it when I got home. The service representative was very nice and accommodating, but the job on the vehicle was subpar.
Sylvia H.
1 out of 5
3/26/2026
I was completely dissatisfied with Kenneth not giving attention to customer. He was rude and not good with understanding my issue with my vehicle.His communication skills could be improved. He was dealing with his personal problems during the check in. I will never take a vehicle to this toyota dealership ever again.
Hailey W.
4 out of 5
3/26/2026
glad I started bringing my car into the toyota in Hemet! always so quick with finishing up my oil change!
Paul G.
5 out of 5
3/26/2026
Excellent service my car continues to run great!
Margo H.
3 out of 5
3/26/2026
I no longer have email but I can respond to texts
Joan S.
5 out of 5
3/26/2026
Robert Kara is professional , polite and courteous. He is detailed oriented. He helped me get a complimentary rental and I recommend him highly. Thank you, Joan S
Elsa S.
5 out of 5
3/26/2026
Thank you for your service
Roscoe P.
5 out of 5
3/26/2026
Thanks!! Good service!!
Christopher H.
5 out of 5
3/26/2026
Great service
Lita A.
2 out of 5
3/25/2026
I made an appointment and it took 2 1/2 hours just for a oil change and I think that's was way too long when I made appointment as well
John M.
4 out of 5
3/25/2026
Got me in quickly and fast service. Tried to set appointment online, it wouldn't work. Got call to set appointment for me.
Anthony M.
5 out of 5
3/25/2026
Danielle was simply outstanding! Personable, knowledgeable and exhibited awesome follow up skills. I am a 20-year Toyota customer from the Temecula store, but I have found a new Toyota home in Hemet. Great job!
Brittany V.
4 out of 5
3/25/2026
Car was not washed. Had the wash sign in it
Brenda H.
5 out of 5
3/25/2026
Great service polite friendly.
Christy W.
5 out of 5
3/25/2026
Tony was amazing helped me right away and took care of all my needs. Car was in and out. Thanks
Robert C.
4 out of 5
3/25/2026
John has excellent customer service, very friendly and I appreciated him coming in the break room to let me know my car was finished. Very pleased with everything.
Beatriz O.
5 out of 5
3/25/2026
Tony had everything ready for me. Quick and efficient
John D.
3 out of 5
3/25/2026
Will bring it back and go on test ride with tech and see if I can duplicate rattle while driving that they can't hear.
Roxana F.
5 out of 5
3/25/2026
Jason was amazing. I will recommend him to all my family and friends. Very hard to find customer service like the one I received es from Jason
Brian L.
4 out of 5
3/25/2026
Kristin was a huge help!!

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