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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5806 reviews 66%
4 star 1739 reviews 20%
3 star 254 reviews 3%
2 star 506 reviews 6%
1 star 503 reviews 6%
Review Us
Rosa R.
4 out of 5
5/15/2026
Satisfecha con el servicio
Miguel M.
1 out of 5
5/14/2026
Horrible slow service will never be back at this shop
Audrey D.
4 out of 5
5/14/2026
I always have excellent service from Tony. I've been coming to this location for many years, and always receive excellent service with honest and upfront estimates, without any pushy sales. The entire staff was friendly, helpful, and attentive. I didnt wait hardly at all even though they were very busy. As soon as they learned when my parts would be available, they offered me a ride home and to leave the car over night so I didn't have to make an extra trip. Tony also arranged to have me picked up when my car was ready. Both of my drivers were friendly, too. Thank you all for a great experience. Ill be back when Im ready to buy a new car, and for upkeep services when its time.
Austyn S.
1 out of 5
5/14/2026
I drop my vehicle off Thursday, Tony call me and told me vehicle will be ready Friday at 3pm. When I came to pick it up at 3:40pm, vehicle was not ready and there was no call to notify that vehicle was not ready. It was a waste of my time. When I was there on Friday I was met with an employee name Ned Garlejo he was very rude. Ned told me “ No one call you to pick up your car, plus you have a loner vehicle. I told him “Tony call me”. He said “ Tony not here, just take the loner until we call you”. After looking at Tony note then he realized Tony did call. But no apology but just sent me home, saying vehicle is not ready. Ned Garlejo should be nicer to customer and should see what’s going on first before sending customer home without explanation.
Bob S.
3 out of 5
5/14/2026
Thank you.
Shawn V.
2 out of 5
5/14/2026
The wait was long but that is expected However I specifically asked for a wash and I did not get one. $100,000 truck we bought from you guys and it’s a shame to not get washed
Francisca C.
4 out of 5
5/14/2026
Kenneth Candray
David C.
1 out of 5
5/14/2026
They left the paper on the floor plastic on the seat. Apparently, I got a greasy technician who has greasy arms, and I had to wipe down my armrest near the door handle, it was greasy. How do I know this? I had washed the car the day before. Feel free to contact me at ****-****-xxxx. I’d love to talk with a manager.
Laura M.
5 out of 5
5/14/2026
This is the first time I've received excellent service and that is thanks to John Thoma. He was friendly and attentive even though he was extremely busy when I arrived. Thank you John.
Osami W.
4 out of 5
5/14/2026
I was surprised my oil change was free and service inspection.
Jesus O.
5 out of 5
5/14/2026
John Thoma served us great customer service!
Cristian C.
5 out of 5
5/14/2026
Very quick and good service.
Christian C.
4 out of 5
5/13/2026
The communication portal on the phone was confusing. But you fixed my car for a fair price. That was all I need. Thank you.!
Dave S.
5 out of 5
5/13/2026
Fast service good work.
Heiko M.
4 out of 5
5/13/2026
Work was done in about an hour. Sevice experience was excellent.
Ashley F.
5 out of 5
5/13/2026
muy amable el sr Candray
Werner L.
4 out of 5
5/13/2026
No problems with service.
Laura P.
5 out of 5
5/13/2026
Received great and professional service as always.
Judy H.
5 out of 5
5/13/2026
Great. Service as always
Jacqueline A.
4 out of 5
5/13/2026
Ned was wonderful in always updating me on the piece for my car and got it ready the same day the part arrived. Definitely coming back for future repairs and maintenance.

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