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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5803 reviews 66%
4 star 1737 reviews 20%
3 star 254 reviews 3%
2 star 505 reviews 6%
1 star 503 reviews 6%
Review Us
Blayke L.
5 out of 5
6/6/2026
Ned was very helpful and informative, had answers to my questions or went and found them if he didn’t know. Made it a great experience!
Jaime R.
4 out of 5
6/5/2026
Thankyou Jason for everything thankyou for make feel like part of the toyota family and thankyou for your wonderfull service
Jimena G.
5 out of 5
6/5/2026
Me gusta su attention y servicio.
Donald S.
4 out of 5
6/5/2026
Kevin was great today thanks ????
Brian W.
5 out of 5
6/4/2026
Always a pleasure to have Tony as our service advisor! Thank you
Sinnia M.
1 out of 5
6/4/2026
Brought my car in for servicing I told them. That I hear noise when I’m backing up and to check it out they said it was a problem with my front balls. I have that fixed by another mechanic outside of Toyota and I’m still having the same noise when I back up I brought my car in three times to Toyota after receiving brakes four months ago and I still have the same noise
Ida N.
4 out of 5
6/4/2026
I’m truly Satisfied with Toyota products’ I’ve got to meet sales man Raul who showed me a 2026 Corolla hybrid & I’m very impressed & considering Another Purchase. However Jason Caudill who is my New best friend He’s so Awesome & Extremely Helpful & Knowledgeable about Toyota products!! Because of him I’m a Toyota customer for Life.!!When I purchased a Toyota Camry we’ve bought it from Toyota of Riverside from a sales man Erick Durati just sign here Didn’t show her out to operate it, she literally had to Google everything how to utilize the radio the map so never again whatever purchased anything from Toyota Riverside from that day for my business will be at Hemet Toyota with JasonCaduill He’s Super Star ⭐️ Material!! Sincerely your friend always Gary Lopez
Daisy O.
5 out of 5
6/4/2026
Plenty of appointment times, professional and done within a timely manner.
Rasha A.
5 out of 5
6/4/2026
Tony and the team were welcoming, helpful and explained things very well. Thank you
Yuvinia S.
5 out of 5
6/3/2026
Miguel explained everything about my service today and made the entire process easy to understand. I am highly satisfied with his expertise, professionalism, and willingness to answer my questions thoroughly. His knowledge and customer service were outstanding. Miguel is a valuable asset to your team and deserves recognition for the excellent support he provided. Give this guy a raise!
Glenn M.
2 out of 5
6/2/2026
Sat there from 645 am to 130 pm. We received msg 2 hours after arriving that we never showed for our appt and to reschedule. Went up to desk and were told it was a mistake. We kept going to the desk because we were getting no information and it was taking forever. We are both handicapped and that was very hard for both of us. We also were told once that my husband was a veteran and he wouldn’t have to tell you every time. It would be in our information. We don’t think we are getting the discount the last several times we have been there. My husband called today and they are going to call him back. We were very upset by the time we got out of there yesterday. Thank you Glenn P Meza & Paula.
Xitlaly B.
3 out of 5
6/2/2026
Kevin foster was great he has manners and is very polite. I’m not happy about waiting 3 hours to get my service done and they didn’t even put the sticker so I can know around when to come back. I don’t think it was updated in my cars system I hope it was but I am not happy with my recent visit.
Steven S.
5 out of 5
6/2/2026
As always Tony did an excellent job! Great service writer that instills confidence in the work that’s being done.
Rita A.
5 out of 5
6/1/2026
Tony provides knock-your-socks-off customer care!
Jennifer Y.
1 out of 5
6/1/2026
I feel that they were trying to charge us up for another diagnostic that was not needed. We were able to fix the problem ourselves without any car experience once we figured out the problem from Google without taking apart the car when they said that was needed
Carlos M.
5 out of 5
5/31/2026
Un muy buen servicio y muy profesional con Tony!
Desiree S.
5 out of 5
5/31/2026
Miguel Ruiz, was an excellent service provider! He is very attentive, and caring individual! Thank you for an awesome service at Toyota in Hemet!
Julissa S.
4 out of 5
5/31/2026
Yes he was helpful and understand and explained will
Ramon L.
5 out of 5
5/30/2026
Excellent service
Donald H.
5 out of 5
5/30/2026
Service representative John Thoma was very knowledgeable and professional.

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