Autumn was very helpful and the service was completed very efficiently.
Very customer oriented. Pleasant and thorough with my transaction.
Extremely knowledgeable, when above, and beyond to provide service to my family.
All was taken care of and great customer service!
Jeff Miller is the Absolute Best ????
Looking forward to the survey.
Thank you.
Excellent service by Cassie, fredie and Christian.
Travis provided good communication to keep me updated on service progress.
Jeff Miller always does an excellent job. Never single complaint in all the time I’ve been working with him. Over six years now.
All went great! I use the valet services and they were very timely. Adam communicated to me the timing of when my car would be ready and that was completed in the time he said. Also, I was just returning from out of town so I forgot to fill up my tank of gas. I noticed from my Lexus app that I only had 12 miles left and spoke with Adam in regards to that and he said they would fill the tank before they returned it, which was greatly appreciated.
Great service Thank you!!
Adam did a great job. He is an asset.
I am awaiting a call back on a noise that my chair is now making when it adjusts. Once that is resolve I will be satisfied
Great working with the Lexus Team
Fantastic. Jeff is so knowledgeable and full of advice. I greatly appreciate this!
Adam and every person with the service team made me feel welcome and took care of everything perfectly! Thank you! Excellent experience!
Jeff has always done a nice job of answering questions and follow up with me
I am familiar with Lexus workmanship. I've been a customer of Lexus formerly known as metrolaxis since 2012 when I bought my Lexus from you my 2007 RX 350 which was totaled in an accident 3 years ago. Even though I bought my white Lexus RX 350 from classic Lexus, I am more familiar with you guys. So I felt more at home with formerly Metro Lexus now known as Cleveland Nexus and I may continue my business with you throughout the life of my car thank you.
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