As always Jeff was fantastic. Great communication and professionalism
Everything was done fine except for the setting of all the service monitors
Paul was excellent and explained every detail of my bill. This was first time at Metro and he makes me want to return.
Vordis always provides excellent service, great communication, and is very personable.
The windshield wasn’t repaired either at all or not to my expectations and no one double checked the vehicle prior to me picking it up after having it at your shop for greater than a day then they also didn’t have the car washed and I had to wait for that then I wad told the third party repair man would call me and come to my home which he didn’t do until I called the service department after 4 o’clock and left a message about my concerns he then called me after 5 and wants to come out on the weekend I don’t appreciate bringing my car in for service then receiving a call saying my car is fine only to find it wasn’t checked or ready for me when I arrived
Very satisfying experience
Hoping the heat shield will be ordered
I arrived for my appointment 20 mins early but they got my car in right away. It was finished quicker than the estimate. Everything was satisfactory. Job well done.
Cordiis was a delight! My car was done in the amount of time he estimated and he was also able to buff out a minor scratch on my car too!
He was very nice and professional
Adam was amazing. Really appreciate the fantastic facility and service. Always enjoy my time there during scheduled maintenance.
Great job on my Lexus. Service advisor was top notch! She’s an asset to your dealership.
Excellent customer service.
It took much longer than expected, but the service personnel were outstanding. Had owned multiple Lexus cars and this is the first one to have extended work done and after only 5k miles which is concerning.
Paul Cooper provided me the excellent service I've come to expect from Metro Lexus on Brookpark. They never disappoint. They hire top-notch employees and Paul Cooper is no exception.
Autumn did a great job explaining everything to me and scheduling my future appointment for me and I think she is a great part of the Lexus team. Thank you.
Jeffrey in Service was once again outstanding!
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