Service Center

Real Reviews From Verified Customers

Shanita A.
5 out of 5
8/22/2025
“Excellent service! The technician was knowledgeable, thorough, and explained everything clearly. My Lexus runs perfectly after the repair and the entire process was smooth. Highly recommend.”
Charissa M.
5 out of 5
8/22/2025
Cassie is very pleasant and explains things well
Leah K.
5 out of 5
8/22/2025
Service was excellent and was very prompt.
Elaine S.
5 out of 5
8/22/2025
Adam was very helpful, friendly but also professional.
Todd H.
4 out of 5
8/21/2025
Service is excellent. From the time you call the follow up is exceptional, the drop off is simple, just a great experience.
Laraine S.
4 out of 5
8/21/2025
Paul went over and above to help us
Alex S.
5 out of 5
8/21/2025
Kind, attentive to detail, and transparent with regards to what my vehicle did and didn’t need for this initial service visit. My first time working with Metro Lexus, and it was a phenomenal service experience.
Costanzo &.
5 out of 5
8/20/2025
Outstanding
The Elyria.
4 out of 5
8/20/2025
Emergency repair of a flat tire in less than 2 hours was greatly appreciated!
Roberta M.
4 out of 5
8/20/2025
Great service as I've come to rely on.
Larry H.
5 out of 5
8/20/2025
Jeffries is a very good advisor,he always answers my questions
Steve R.
5 out of 5
8/19/2025
Paul did a good job communicating and explaining what services were needed and why.
Ron C.
5 out of 5
8/19/2025
Excellent service again. And started and finished as expected. Thanks!
Bhavna T.
5 out of 5
8/19/2025
I trust Jeffrey Miller completely with my car. He is definitely an asset.
Louis K.
2 out of 5
8/19/2025
It just seems that everything is moving very slow. I think you guys need more help in the service department.
Therese R.
4 out of 5
8/19/2025
Jeff Miller is fantastic and the main reason we come to Metro Lexus.
Daniel B.
5 out of 5
8/19/2025
As usual the team at Metro exceeded expectations with the work and care to my Lexus.
Mark M.
5 out of 5
8/19/2025
Appreciate the time that Jeff spent with us outlining what was going to take place with our vehicle on the 5000 mile service request. He answered all our questions and was patient with us. We greatly appreciate it. Thank you.
Jennifer W.
2 out of 5
8/19/2025
My passenger side door has a scratch on it that wasn't there before. Other than that everybody was friendly and helpful and did a great job on my car. I sent texts showing the damage, perhaps to the wrong number because I haven't seen your response yet.
Laura L.
3 out of 5
8/19/2025
I did feel like I was being rushed through check in since it was just an oil change. I asked about a part for my Apple CarPlay that has been on order since May through the parts department and never did get an answer. Disappointing.

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