Adam is very congenial, a good listener, and represents your company well.
The service was excellent Staff was pleasant, professional and efficient.
Work was done on time
Very easy to schedule the service appointment, and pleased with the professionalism and feedback on what was done to the vehicle.
Was not happy that I was charged 2% just because using my credit card. I should’ve been told this when I came up to drop off my car. I know there was a sign at the desk, but I do not remember it being there when I dropped off my car.
Cassie always provides great service.
Completely satisfied. Was kept informed and the waiting area was very comfortable.
Travis was great to work with and did a nice job of walking me through the process and what the potential issue was with the vehicle and potential next steps. Thanks
Always satisfied with your service department and the work done. Also, we greatly appreciate the valet service which is very helpful for us
Not happy that there is now a service fee to use a credit card since Gamley took over. May go elsewhere because of this.
Jeff did a thorough job talking to me about servicing and the upkeep of my car.
The issue is not the service.
My biggest issue is I am unable to trust Lexus brand ever again.
The reason why my experience with Lexus was tremendous in the last 21 !!
For the first time driving out of thousand miles all highway mileage I’ve been experiencing problems with the vehicle already.
Very important parts for example, Struts are rusting
Each struts is $5000 .
I had a heart attack when I heard I had to replace the front two for 10,000
I am so disappointed that parts are breaking down so soon and I’m seriously giving up the brand for good.
I was a loyal Customer for 25 years at Metro Lexus.
I purchased two vehicles from Metro Lexus not to mention Service.
Paul was excellent. Very thorough and pro active to make sure a tire was ordered and installed after not being in stock.
He was wonderful to work with! He offers great customer service and I hope he’s there every time I go to drop off my car.
An excellent dealership in every fashion
Yes, very satisfied and Adam is great! He is so polite and friendly. I love doing business with him.
Very knowledgeable too.
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