I have previously praised Cordis’ knowledge and professionalism and would repeat those comments regarding this service.
I always request Paul Cooper as my service advisor. He is very thorough and explains clearly what is being done. I also think the service team is the best!
Paul was prompt, polite and professional in his assessment of what is required.
I felt a little pressured to buy tires. The price given was ridiculously high. The same tires can be purchased at any local tire shop for nearly half the price.
Cordis went above and beyond, accommodating my situation and understanding my needs as a busy driver. Your service department continues to impress and is one of the main reasons I'm a repeat Lexus owner.
Cassie was very responsive and professional in coordinating our service today. All went well!
I will never go anywhere else for a car. Abed was the best representative you could possibly have in your sales department. Autumn and everyone at Lexus is a true humanitarian offering the most amazing information and service I've ever experienced!
Completely satisfied that everything was addressed
Jeff is an awesome service representative. He is very knowledgeable & customer focused! He is always very prompt with updates & services that are needed! He is the best!
Paul was extraordinary!
The entire Lexus staff was so wonderful and welcoming.
Even the Vice President, Peter Mapp chatted with me and showed me pictures of his new doggo!
I will go nowhere else for service, and I know where I'm getting my next Lexus from!
Christian Miller!!
Thank you Metro Lexus/Lexus of Cleveland! My service experience was AMAZING ????????
It two days to take to a service rep about the status of my cay. K
Could not have been better.
Excellent, thorough, professional
The entire team did an amazing job! This was the smoothest car service I’ve had in years. I’d highly recommend your team.
Autumn was very courteous and professional, a pleasure to work with. My thanks to her and your technicians.
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