Service Center

Real Reviews From Verified Customers

Thomas M.
4 out of 5
9/18/2025
I have previously praised Cordis’ knowledge and professionalism and would repeat those comments regarding this service.
Charlene L.
4 out of 5
9/18/2025
I always request Paul Cooper as my service advisor. He is very thorough and explains clearly what is being done. I also think the service team is the best!
Sudhakar B.
5 out of 5
9/17/2025
Paul was prompt, polite and professional in his assessment of what is required.
Craig S.
3 out of 5
9/17/2025
I felt a little pressured to buy tires. The price given was ridiculously high. The same tires can be purchased at any local tire shop for nearly half the price.
Jeffrey R.
4 out of 5
9/16/2025
Cordis went above and beyond, accommodating my situation and understanding my needs as a busy driver. Your service department continues to impress and is one of the main reasons I'm a repeat Lexus owner.
Pamela L.
5 out of 5
9/16/2025
Cassie was very responsive and professional in coordinating our service today. All went well!
Anthony M.
5 out of 5
9/16/2025
Professional and timely
Youthful Living,Inc.
5 out of 5
9/16/2025
I will never go anywhere else for a car. Abed was the best representative you could possibly have in your sales department. Autumn and everyone at Lexus is a true humanitarian offering the most amazing information and service I've ever experienced!
Ramona C.
4 out of 5
9/16/2025
Completely satisfied that everything was addressed
David M.
5 out of 5
9/15/2025
Yes
Geri P.
5 out of 5
9/14/2025
Jeff is an awesome service representative. He is very knowledgeable & customer focused! He is always very prompt with updates & services that are needed! He is the best!
Frances K.
5 out of 5
9/13/2025
Great service ????
Lisa C.
5 out of 5
9/13/2025
Paul was extraordinary! The entire Lexus staff was so wonderful and welcoming. Even the Vice President, Peter Mapp chatted with me and showed me pictures of his new doggo! I will go nowhere else for service, and I know where I'm getting my next Lexus from! Christian Miller!! Thank you Metro Lexus/Lexus of Cleveland! My service experience was AMAZING ????????
Sharon H.
5 out of 5
9/13/2025
Adam was great!
Dennis M.
2 out of 5
9/13/2025
It two days to take to a service rep about the status of my cay. K
Harry K.
5 out of 5
9/13/2025
Could not have been better.
Cynthia M.
5 out of 5
9/13/2025
Excellent, thorough, professional
Trevor G.
5 out of 5
9/13/2025
The entire team did an amazing job! This was the smoothest car service I’ve had in years. I’d highly recommend your team.
Brian B.
5 out of 5
9/13/2025
Autumn was very courteous and professional, a pleasure to work with. My thanks to her and your technicians.
James A.
5 out of 5
9/12/2025
Thanks! Great experience

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort