Adam was very good at explaining products and Service.
Adam did an excellent job. He explained very thoroughly everything that needed to be done and how long it would take and broke down the prices. He listened patiently to my many questions and answered each and every one in detail. I couldn’t remember how to use the actual key in the Keegan and he patiently showed me exactly how to open the door if the key fab doesn’t work .He is very knowledgeable, professional, friendly and polite. I look forward to working with him again when my car will be due for the next service.
Travis was great . I had a nail in my tire. Service was fast and i was on my way.
Travis was as helpful as he could be.
Grateful for his assistance.
Kathleen K
Travis and Adam are Tops!
I wanted to take a moment to recognize Jeff Miller for his exceptional service. He is always attentive and consistently provides honest, thoughtful advice - never steering me in the wrong direction. His professionalism and customer focus are a big reason i continue to choose Lexus. In fact, I own two Lexus vehicles, and Jeff's superb customer service and guidance have been a key factor in that decision.
Ryan Z
I was treated very well. They gave me a loaner so I could pick up my grandson from school on time. Very grateful.
Adam was great. Kept me informed on the status of the evaluation of the problem with our car. He certainly met what I expect of a Lexus dealership.
Excellent service and very knowledgeable. Definitely recommend.
Adam was a complete professional - kind, respectful and all with a wonderful smile. I enjoyed waiting for my vehicle while sipping a delicious vanilla latte. Thank you for a beautiful experience this morning.
Adam made arrangements with reps from our extended warranty to have the water pump replaced because of evidence of pink crust on the water pump. He also made arrangements for a loaner because we only own one car. The loaner was ready when I arrived for my 2:30 pm appointment and paperwork was fully explained to me by Adam before signing. Adam called me the next day when my car was ready and, again, everything went smoothly for my exchange of cars. Adam was efficient, has a great attitude and a pleasure to work with. Now I feel much safer now driving my car. Thank you, Adam, and Lexus. Betty Y
Jeff, everything is ok except ion the way home I received a screen notification that the tire sensors are not working. Do they have to be reset after new tires installed. How do I do this?
Travis always provides exceptional service when I bring my car in. He makes sure that he always communicates and keeps me informed. He also goes above to make sure that Im a satisfied customer. Keep up the great job Travis!
It took way too long. My car was done and just needed to go through the car wash. After 45 minutes I had to go ask where my car was.
Very customer oriented. Kept me informed of when car would be done and what was needed.
Always have great experience but today was very different for some reason. The technician seemed in a hurry and bothered. Told me my warranty ends next year when I just bought the car so when I left I had to call and confirm that it’s actually in 2028. Had issues with sunroof leaking when car washing. It was checked and they said the pet has been ordered and when I was driving home the rubber part from sunroof literally fell on my head. When I called they told me to come back to fix it. Definitely not a good experience today.
Paul explained what needs to be done with my car Iam very thankful of his help. Thank you so much
Travis kept me well informed throughout the time if service. All employees are kind and courteous, which is a big part of the reason we own 3 Lexus vehicles. Thank you.
The staff at your dealership is very professional, yet friendly. They are very easy to work with.
Social