Superior service, as always
Good work in a timely fashion.
Adam was awesome today he kept me up to speed with my vehicles progress and as always all the associates at Lexus provide top notch customer service no matter who you encounter while there.
Mr Miller was fantastic to work with. I recently purchased tires from Lexus and over the weekend had gotten a flat. Mr Miller helped me schedule a time to get the tire looked at and kept me updated throughout the process. I very much appreciated his excellent communication and assistance.
Adam was happy , pleasant and professional ! Keep this guy around …. he makes a customer feel appreciated .
Service department is so disorganized. When I had my appointment a month ago there was no record of my appointment when I arrived. I was serviced without an appointment. I had no appointment today and I don’t own a TX350. I texted this fact back earlier today, yet you are still asking for my evaluation. Makes me wonder if they would have mechanics are equally clueless
Paul was professional and listened to my questions and gave me an accurate timeframe when my vehicle would be ready.
Very professional and courteous.
Thanks for the great service! Appreciate the Metro Team!
Everyone at the Lexus dealership has always been so very professional and helpful! Thank you, Paul for helping me try to find my phone when I was picking up my car. It slipped between the seats and he looked everywhere to help me find it..
Cassie was very pleasant to deal with. She communicated with us along the way.
Jeff always does an excellent job. I trust his expertise completely.
Cassie and Dan, thank you both for your continued professionalism and expert customer service!
He was friendly understood my concerns and was efficient.
Tech specialist - Taison did not call me back
To show me how to use some features of the car..
The car had a blemish on hood, I saw it when picking it up, failed to say anything. Looks like someone placed a sponge on it with something on it.
Not sure who Linda is Dave Kantor was our salesperson, he did a great job.
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