As always jeff is knowledgable and professional and gives helpful advice about when and why to do certain services! He is a pleasure to work with
The team was so helpful as I was in a pinch. They served with empathy and humanity and I am grateful.
It was seamless experience and was very impressed the way Jeff handled the task, Bravo to Jeff!
Great Service team and we trust Christian
Jeff is very polite and informative. He’s an asset to your Dealership.
Very pleased with the outcome
The vehicle was serviced for oil change, tire rotation and wheel balancing. On our way back the tire pressure sensor came on. Tonight I checked the tire pressure. The required tire pressure is 33 psi per the label on the door. The driver side front tire pressure was 38psi, driver side rear 37.5 psi, passenger side rear 36psi passenger side front 37.5psi.
Cannot believe the most simple thing cannot be done. I hope the tire pressure sensor does not come on when I drive the vehicle tomorrow.
Great experience. Autumn was very thorough and listened carefully tho my questions. I also worked with Cordis Bunch who is a fantastic service advisor.
Autumn was great! She took the time to explain the inspection to me item by item. I didn't feel pressured to make non-urgent replacements. Excellent communication and the work was done sooner than I expected. Thank you Metro Lexus!
Jeff is always very thorough with his explanations, knowledgeable and a pleasure to talk to. Always a reliable and trusted advisor for us!
The drop off/check in process takes entirely too long. I arrived a few minutes before my 10:30 appointment time, and did not leave until 10:50. In addition, my car was not vacuumed or washed, as I was told it would be. Cordis realized this after my car was brought around to me, and offered to run it through, but I did not have time to wait. This should have been double checked. I would like to spend less time at the dealership, not more.
Seth was excellent. He was thorough in going over every aspect of our new car. Friendly and easy to work with.
The ribbon on the car was a nice touch!!
The detailing looks great. I am excited to bring my second vehicle in for detailing in Dec.
One hundred percent satisfied with service and pricing.
Used metro Toyota for years till victory came in and got “greedy”.
See ya.
Jeff and his team are the best in the business. Thank you!!
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