Service Center

Real Reviews From Verified Customers

Nestor M.
4 out of 5
11/19/2025
Thanks for the rapid service and professional attention . The only thing that I wanted to ask is should the maintaince required light still be on ?
Fernando M.
5 out of 5
11/19/2025
Thank you
Ryan C.
5 out of 5
11/19/2025
Answered my questions and provided sound advice, more interested in me and my car than making a buck. I will be back.
Brent H.
5 out of 5
11/19/2025
Travis was great to work with!!
Roger V.
5 out of 5
11/19/2025
Great service from Jeff. He is very knowledgeable and a nice guy!!!
Bo C.
5 out of 5
11/19/2025
Jeff has always been helpful and pleasant to deal with and kept me updated on the status of the work
Carolyn M.
4 out of 5
11/19/2025
Autumn was personable and awesome. Getting my car back today was priceless!
Rosemary O.
5 out of 5
11/19/2025
Jeff Miller did an excellent job even though the computers were down. He was timely in providing service and he kept me informed as the work progressed. He did an awesome job.
Gail B.
4 out of 5
11/18/2025
The service manager that was working with me left before the vehicle was finished and didn't tell me. I had to search to find someone else to help me at the end of the day! Lexus service is NOT the same anymore. P.S. I have owned 4 Lexus vehicles.
Angie Y.
5 out of 5
11/18/2025
Cordis Bunch was very kind, curtious and prompt with my Lexus experience!
James H.
5 out of 5
11/18/2025
Thanks
Elizabeth S.
5 out of 5
11/18/2025
Travis was thorough, efficient, and a pleasure to work with. Cordis, the Service Manager, is always available and concerned about his employees providing a quality service experience.
Tim S.
3 out of 5
11/16/2025
It is a well run shop that is pleasant to visit. I drive farther than I have to for service because of the available work offices in the waiting area.
James K.
5 out of 5
11/16/2025
I expected excellent service but I wasn’t prepared for that level of commitment to solve my problems. Awesome!
David T.
4 out of 5
11/16/2025
Took care of the windshield crack immediately when I brought car into service! Thank you and your entire service team!
Hazel H.
5 out of 5
11/16/2025
Excellent customer satisfaction from Jeff! Always great to have him help me and explain what is needed.
Richard U.
5 out of 5
11/16/2025
Jeff was great as usual!
Barbara H.
3 out of 5
11/16/2025
Drove home and my tire light warning came on. I’ll check pressure tomorrow. Otherwise car rode beautifully.
Ruth H.
5 out of 5
11/16/2025
Travis was very professional and helpful in answering all my questions. Great service thank you.
Denise D.
5 out of 5
11/15/2025
Great team at Lexus of Cleveland!

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