Sure l thought Paul was great with me and concern of my needs. ????
The only thing that seemed strange was they did not run m car through the car wash. Every other service they have. After a $2000 bill I would expect. I ended up doing it myself
I’m not looking for a trade in but I would like to buy another car. I don’t need a new one but something with 30k miles or less.
Josh, as always, did a great job. He is a great asset to your organization. Just like Bosko who was pushed out last year. Shame on you for doing that to one great loyal employee. Sad.
Cordis was extremely professional, friendly, and helpful. It’s hard a find people like Cordis who treats their customers with nothing but respect and kindness.
Service was exceptional. First time I had valet service and it was seemless. Thank you!
Gabriel Levine provided exemplar customer service from the onset of the appointment. He kept me informed every step of the way in regards to the timely return of my vehicle after the 20,000 mile service.
Greg was polite and professional. He was very thorough and wanted to make sure everything was perfect with my service. Kudos to Greg. He is an excellent employee!
After leaving the dealership, I had another question and attempted three phone calls to service. No one ever picked up. About 10:30 am , 02/10. I gave up because I too have a full schedule and have to get on with my day.
Just an awesome experience. Great job explaining visit. Thx
Great service and exceptional customer service by Jeff Millet.
Always get great service. And I don't have a appointment. We appreciate your patience and time.
Cordis is always pleasant, professional, and helpful. He enhances the “Metro” experience.
Too long a wait for simple service
You did not sell me a new vehicle, I bought a 2019 Lexus Rx 350 from you. For 4 years now I have gotten text and emails that should not be directed to me. You have another customer apparently named John Carpenter and I believe you have our records mixed up. I would truly appreciate you fixing this as I have requested many times in the past. Honestly I thought that Metro Lexus was a solid organization but this is really irritating and I would ask that someone please fix this mistake.
Service was excellent as always
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