We were offered (and greatly appreciated)a complimentary navigation upgrade when we bought our 2020 NX because it wasn’t displaying current roads in our area compared to Google and Apple GPS mapping features.
We just had Metro update the navigation system and the same roads are still missing. Even the Dynamic Navigation feature in the Enform App never updated the system to include the same missing roads. We’re not sure where you’re getting the latest navigation system upgrade from, but it is still out of date with other mapping software available.
So, what are the options going forward?
P.S. Greg Moore was an absolute pleasure to work with. You’re very fortunate to have him on your team.
Regards,
The Deckers
Excellent service. Thank you.
Greg went above and beyond by giving me his personal phone charger so that it was assured to work in the vehicle! Thank you for the awesome customer service!
Thanks for making my first service visit easy and taking time to show me around.
Greg provided superior service.
Thank you the service was great today!
Gabriel was great. I had a vehicle customization request that hadn’t been offered to me since my purchase. Gabriel made sure it was taken care of. Really appreciated the service today.
The best service, respectful and high class
Gabriel was very nice and professional
Jeff communicated well and looked out for me on the alignment service not being needed after getting my car up on the machine.
Jeff was terrific. I appreciate the time he took with me.
Great service and great people at Metro Lexus.
Greg did a fantastic job, was really personable, and overall made my experience great! He deserves a raise!
Quick courteous and pleasant Thanks!
The service was amazing. Our rep, Joshua, went above and beyond. Thank you so much, it was a pleasure.
Jeff Miller is the best!
He has the best customer service skill!
He really cares about the customers their cars!!
Jeff did an excellent job. He explained everything very clearly, which helped me with decisions. Both my husband and I appreciate his thoroughness.
Steering wheel seems the same as before the alignment. Otherwise, everything is good.
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