Micah was also super accommodating and also deserves much credit for the satisfying experience.
I really enjoyed working with Josh! He was extremely kind and took his time with me to answer questions. I have been a Lexus customer for over 20 years, and Josh is one of the very best service advisors I have worked with! Josh exemplifies the kind of service that makes Lexus a special brand!
Josh was very helpful and worked well with me.
Jeff was very professional and helpful.
Excellent service
I would only add that some the features on the NX loaner were confusing
compared to my RX and ES models
Jeff was great along with the entire service team. Thanks
Joshua kept me informed and was very professional.
I came to Metro Lexus for brake work because of our long history with ML.
I could have gone to Westside Toyota for less, but I felt ML had more overall to offer.
I appreciated Paul’s information and attention to detail. I appreciate the Lexus Service Team.
Everything was ok with the dealership however, the lift gate struts need to be replaced to open the trunk. Cost is almost 2k and not covered under warranty. Such a basic function of a car should not break and if it does it should be covered. This is my wife’s car, I currently drive a gs350 and previously an is250. I’m starting to think about a new vehicle and my wife will be looking in another year or two. Spending 2k to open a trunk would drop the Lexus line up from our choices. I called corporate, hopefully they will help me out. If not, it is what it is is. I apologize for the rant but I do believe spending nearly two grand to put some junk in my trunk is bananas lol.
Cordis Bunch has always given us great help and we appreciate him for it thanks again.
Excellent service! Great people! Thank you!
Very easy and everyone was polite
Jeffrey is very knowledgeable and always explains maintenance is an easy to understand manner. He offers great advice and is very personable!! I enjoy working with Jeffrey.
Jeff as always, was fantastic! Love the knowledge, expertise and dedication he offers to his customers. Jeff truly makes you feel like family, not just a number. I will continue to have all my Lexus vehicles serviced at Metro Lexus due to not only Jeff, but the entire staff at Metro Lexus as well.
Paul was great. Very professional, kind, and efficient.
Thanks Mr Jeffrey Miller for your capacity and dedication Lexus have to be proud to have a person like you Mr Miller todays date is not many people with dedication for customer keep that talent and love off what you do best ones again thank you sir.
Very happy as I always am with you and your organization. Thank you.
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