Service was the best, Adam was super knowledgeable and treated me like a queen, informed on every step of the work. Thank you, Adam!
Jeff Miller, as always, was professional and efficient. Jeff is very knowledgeable about our Lexus and takes the time to explain the service and the need for it. Jeff always exceeds our expectations. It’s why we deal with Lexus of Cleveland.
Adam was amazing, I couldn’t have asked for a better service advisor. Every time I come there i feel the service couldn’t be any better. You guys are amazing and if it wasn’t for the great cars I would still come to you for a car!
As always excellent! First time in my life I don’t mind taking a car in for service.
Jeff is awesome. He always pits in so much effort in his job. I bought my car there 29 years ago and he has consistently been the best person I have dealt with at Lexus. (All have been good, but he’s the best )
Cassie provided exceptional service from start to finish. She communicated clearly, kept me informed throughout the process, and made everything smooth and stress‑free. I truly appreciate her professionalism and attention to detail. Thank you for a great experience!
She is great-courteous, personable, knowledgeable.
She is an asset to the business.
BRJ
Excellent service. Travis was friendly, efficient and very helpful. Always a pleasure.
Jeff is always trustworthy and extremely knowledgeable. I would trust him with my bank ATM pin.
Jeff and the Metro team were great yet again. Thanks
Autumn was hospitable, pleasant curtious.
I was very pleased with the service I received from the Lexus team
Good, complete service performed timely. Good communication.
Paul was very professional and courteous. He answered all my questions and provided useful information about service on my car. The service was completed well and promptly.
The LS460 ran great on the way home
Has more pep
Social