I’m always satisfied with the service and the courteous staff!
Great communication wonderful customer service
This experience has convinced me of two things. First, a regular tire is best. Second, customer service is not dead. It is alive and well at the Cleveland Lexus dealership! Than you!
Service was done quicker than expected and entire process was easy.
As always service was effortless. Thank you
Cordis was so helpful and efficient. Amazing service!
A complete wheel alignment was not done and I am being charged for a full alignment.
Ian is always thorough, responsive and easy to work with. 10/10
Adam’s customer service was superb.
Paul was great, good communicator and easy to work with. Thanks.
Ian was very helpful and accommodating
Everything completed as promised. Really appreciate the way Cassey Thaddeus and Jeffrey Miller worked together as they both had past experience with my vehicle.
Thanks to Jeff for his help and support.
I appreciate Jeffrey's attention to detail and for treating the customer with the utmost respect and courtesy
Outstanding service. Thank you
I was very satisfied with the service, and how nice and very helpful Cordis was.
Simply the best. There’s no better representative for Lexus than Jeff Miller. Please let him know how appreciated his professionalism, knowledge base, and commitment to quality are appreciated by Lexus customers. Plus, he’s a really great person. When someone shows you who they are, believe them.
First time there. Adam was great.
As always it was a pleasant experience...I was annoyed by the lady that filled her purse with something from your fridge, milk i think, just so you know... but that's another issue...I did appreciate the bottle of water I obliged myself to...
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