Service Center

Real Reviews From Verified Customers

Ashok M.
5 out of 5
11/5/2024
It was good.
Carolyn T.
5 out of 5
11/5/2024
Everyone was very nice
Angie Y.
4 out of 5
11/5/2024
Everything ran excediantly and abundantly more than I could have ever expected! That is a great team that works like a well oiled machine! Highly recommended!!
Ajmal L.
3 out of 5
11/3/2024
There was no wait period. All essential parts & functions were checked properly. Highly satisfied with the service.
Sathya R.
5 out of 5
11/3/2024
Explained the process
Mary D.
4 out of 5
11/2/2024
I was totally surprised I needed all new tires at just a little over 25,000 miles. Still questioning. Others 40,000. No other Lexus I have leased ever needed new tires. I ? Make of tire. Only good for 25,000 miles. Will never lease another car with those on a car.
Roger P.
5 out of 5
11/2/2024
None
Laurie S.
5 out of 5
11/2/2024
Always efficient and excellent service.
Gina L.
5 out of 5
11/2/2024
Great team to work with!
Camelia B.
5 out of 5
11/2/2024
Adam provides me always the best advices so professional and so helpful. Thank you for everything
Joseph M.
5 out of 5
11/2/2024
Service was great
Olga D.
5 out of 5
11/1/2024
Excellent service ??
Mary S.
1 out of 5
11/1/2024
The car has a hesitation when you slow down. They told me it was the brake alert thing. It was doing the same thing on the way home and I was no where near another car.
Diane M.
4 out of 5
11/1/2024
No need. Great service, followed through, answered questions and car was returned cleaned with same settings as when handed off for service, thank you and hoping to stay a return Lexus customer.
Andrea C.
4 out of 5
11/1/2024
Ian was very nice. Too bad the car wash was unavailable for inside/outside cleaning.
Michael S.
5 out of 5
11/1/2024
Ian was terrific to work with. He kept me up to date throughout the entire service experience. The Lexus experience is why we continue to buy Lexus vehicles. Metro Lexus is a great service/sales organization in Northeast Ohio.
Jose D.
5 out of 5
11/1/2024
Jeff Miller was extremely helpful and kept me apprised of the repair process.
Cleotonia H.
5 out of 5
10/31/2024
Satisfied with service,but today was a much different experience in the waiting lounge.
Roberta M.
4 out of 5
10/31/2024
Great service as I've come to expect!
Robert R.
4 out of 5
10/31/2024
Metro Lexus does good work.

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