Jeff always is a complete professional and one of the main reasons I continue to come back to your Lexus dealership for service.
Always great service and friendly staff.
I was sold a warranty for the tires and rims when I bought the vehicle. I was told that if I damaged or scuffed any rims, they would be replaced at no charge. I stopped by last week to show the service department my scuffed wheel, and everyone agreed that it would be covered. I brought my vehicle in yesterday to have the wheel replaced, and today I was told that it’s not covered because they are chrome wheels. I was blatantly lied to. I spent over $90,000 on that car, including the wheel and tire warranty to be lied to like that is very disappointing. I will never buy another Lexus!
Cassie is the best to work with!
Jeff Miller always provides the best service and the upmost attention to every detail. 10/10
Very perfect service, it was amazing, thank you colin haier for your help, thank you cordis for your service.
I have done the alignment few months ago and surprised this was also done again now … something strange . Also I have a credit in my account and was not applied ?
Everyone was so nice. From the intake gentleman, receptionist, tech support and Jeffrey.
Thank you for your consistency
The floor mats were in the back of my car and they cleaned the car. They left the mats but did not clean the floor in the back seat area or install the mats.
You made it so easy and pleasant!
Thanks so much.
Jeff Miller is absolutely outstanding. He goes the extra yard to make sure the customer is taken care of. He definitely needs a promotion.
jeff is such a professional and I always appreciate his hard work
Paul explains the service and maintenance program in great detail. He works tirelessly to ensure that the customer is aware of all costs and does not 'upsell' to increase costs.
Jeff was great! Thanks for getting the chip in our windshield fixed so quickly
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