I was told that my required factory recall, regarding the rear view camera, would take 4 hours!! I said okay and headed for the coffee machine. Well after only 2 hours my repairs were completed. Thank your crew (krewe)!!!
Good service ????????????
AJ was so very kind and patient while helping me to get my car to function. He is the best and in my opinion he is extremely knowledgeable about the cars he oversees.
Jaylen was very professional, attentive to my needs,kept me informed, and a bright spot to my day.
Left SUV overnight for service. He went out of his way to check the repair status the next afternoon before left home. That meant a lot.
Zach was incredibly helpful and attentive during my recent visit! He clearly places customer service and experience as his number one priority. This, combined with his thoughtfulness and attention to detail, has earned my trust and loyalty.
I was explained all that was done to my vehicle and all my comments and questions were answered efficiently. Thank you.
The service staff was very professional.
Would have appreciated them helping set my blue tooth up/adding my phone etc.
Arianna is always in tune with clients. She is polite and helpful and she knows what is expected of her for each client. She has helped me a great deal to get familiar with the electronics in my car as well. She is patient and not in a hurry with clients like some of the salespeople on duty outside on the car lot.
And thank you for washing my car! That made me even happier!
Carol T
Zach updated me of the problems. Good communication. Very professional.
Dante was great. Professional and polite.
It took 10 weeks to get my car fixed
Zach was fine and provided great customer service. What I wasn’t pleased with was the fact that I had to bring my truck back because the oil drain plug was not tightened correctly and was leaking oil. I had to wait another 2 hours in the lobby area a week later only to find out that a technician did not do their job correctly. I was also asked that how I knew there was oil leak I showed my driveway with the oil leak stain which I was told that y’all would be sending out someone to come clean the oil leak stain. 3 weeks later still have not had anyone come thru. Very disappointed.
My experience was top notch as always
Great job.
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