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Real Reviews From Verified Customers

Service Center Review Summary

5 star 942 reviews 60%
4 star 276 reviews 18%
3 star 43 reviews 3%
2 star 156 reviews 10%
1 star 149 reviews 10%
Review Us
James L.
5 out of 5
10/27/2025
Service team very knowledgeable and helpful with questions regarding the Capstone Tundra. Always very polite and respectful.
Frederick P.
5 out of 5
10/27/2025
Very happy
David W.
5 out of 5
10/27/2025
You have a real jewel in Arianna. She is very personable and caring. It felt like having a family member taking care of us.
Keith P.
2 out of 5
10/26/2025
A J Crouse was one of the worst service providers that I have had in all the years I’ve been dealing with Allen Toyota. After he took over the vehicle he never kept me abreast of the timing or maintenance and I finally had to ask another representative only to find out my vehicle had been finished for a while. It was one of the most disappointing experiences I have had there.
Lafonda W.
5 out of 5
10/26/2025
Ms.Arianna, was very nice to me. She's polite. She's knowledgeable about cars, and she greeted me with a smile. Thanks for your service Lafonda W
Ronald S.
5 out of 5
10/26/2025
Good job!
Robert F.
5 out of 5
10/26/2025
He did an excellent job.
Vicki J.
5 out of 5
10/26/2025
Thanks for great service
Carmen H.
5 out of 5
10/26/2025
Mr peters was professional and knowledgeable.. great guy.
Lashario P.
5 out of 5
10/26/2025
Rose was awesome
James L.
5 out of 5
10/26/2025
Outstanding work
Marcos F.
5 out of 5
10/26/2025
Im satisfacción in the servises
Dustin K.
1 out of 5
10/26/2025
Sat in the waiting room for 4.5 hours only for my truck to be returned unfinished and double the amount of oil in it because the tech never drained the oil for the oil change. Truck probably has bent valves from driving with double the amount of oil required. First oil change on a 2025 tundra platinum. Very unsatisfied.
Larry H.
5 out of 5
10/26/2025
Rose did a very good job in keeping me informed on my service. Very friendly and professional.
Javier C.
5 out of 5
10/26/2025
Very attentive very helpful explains everything perfectly and overall good person to be attended by
Shelley P.
5 out of 5
10/26/2025
Very professional!
Gail B.
5 out of 5
10/25/2025
Dante was professional and courteous.
Jesus A.
1 out of 5
10/25/2025
It takes two and half hours to do the oil change, an hour after I dropped it I ask how much longer it will be and they said five minutes and those five minute going hour and a half more
Aletha P.
4 out of 5
10/25/2025
Kaylee was very sweet. Just wish it didn’t take so long when you make an appointment due to work my schedule.
Dunia G.
5 out of 5
10/25/2025
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