Dante Madison gave me excellent service.
Overlooking an oil filter on an oil change should never happen. A checklist could help. This experience makes me think technicians are being pushed too hard or not trained enough. I have three vehicles I get serviced here. This experience makes me question the quality of service I'm getting.
Don’t know if my previous comments. Dante was fantastic. A top performer. I’ll definitely keep going back. Please thank him for taking care of my problems. A 5-star performer. Bob Kroper
Zach was a great help as always. Thank y’all for everything.
Jaylen was very accomodating. I had an appountment and took 2 hours for regular maintance. Not Jaylens fault. Just wish making appointments made a difference.
Jonathan was a great advisor. Friendly, efficient service. He went above and beyond!! Would highly recommend Jonathan and J. Allen Toyota to all.
Took quite a bit of time for servicing. Received a confusing text about battery replacement. Appeared that the labor would be $273 when in fact the battery and replacement was $273. Have a service plan but received a bill for the maintenance. Everything wa resolved but I'll have to come back for the battery replacement.
Thanks so much for the help today
Dante did an excellent job today. So glad he was my service advisor, will be back for sure
Everyone helpful, knowledgeable, and friendly. Very quick service
I was very satisfied with the service Dante gave me. I was happy with the treatment I was given.
Was misquoted upfront; total price way out of budget. Not doing much on the trust factor.
I received too many confusing messages
Average explaining the issues I’ve been with the vehicle technicians looked at it and they’re not find any of the issues that have been happening with the truck. My wife was there from 9:15 until about 3:30. That is way too long to have somebody wait. I feel like she should’ve been giving a rental car free of charge the length a time she was there completely ruined our whole day of planning for y’all to find no answers to any of the issues we are having note look at the review video. It was very unprofessional, listening in the background.
Service was prompt and professional
Unfortunately the problem I came in for was not resolved. I’ve had a tire pressure warning system malfunction message almost daily since my tires were rotated 9/26/25. But tire pressures did show up occasionally. Now they’re not showing up and the warning light on my dash won’t go away.
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