Very satisfied with Joseph
Friendly and courteous. Always good service at J. ALLEN Toyota.
Joseph was great! He was very transparent about what services my vehicle needed and didn’t need. Great service!
Joseph was very pleasant and kept me up to date on maintenance progress. Everything went well. I enjoyed meeting him. The waiting area was comfortable and clean.
I was not contacted when my vehicle was done and when I tried to call to see if it was done there was no answer. I had to go back to the dealership to get a solid answer
My appointment was at 1:16 pm for a brake change and I didn’t get out of there till 5:30 pm ..terrible experience..no one came out to check on me or to tell me why it’s taking so long..terrible service
Staff was awesome, very kind and friendly. Lobby atmosphere is great and comfy. Why I wait 10 minutes in my car to check in I have no idea. Seems excessive. Why it takes over 3 hours for an oil change is another one of life's great mysteries.
Jaylen is the best! Always answers all my questions and gives me the best advice when it comes to my car.
Staff was professional and courteous. Called to schedule appointment and 3pm was first available but told if brought in early then car could be worked in. Car was dropped off at 9:00ish. Called around 3:20pm and was told car would be ready around 4:20. Arrived at 5pm and told car was ready and paid and that car was being pulled up. Car was not ready and waited an additional 30 minutes. End of day car was dropped off at 9am and appeared to be last one serviced at 5:30pm and repair was only changing out two tires.
Estimated time of completion was really close to what I was told
Great service team. Work was completed promptly.
Zach was very helpful and courteous.
Zach always does an exceptional job being informative without being pushy. Helps me make the correct decision every time.
Very profession, but friendly too. Good job.
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