Good customer service and very helpful.
Never using J Allen again.
Joe was very helpful and courteous and I felt that he would help us with our car maintenance.
Joseph Stimeling was the best. Professional, informative and a straight up good guy. Made the visit easy and I was on my way before I knew it.
He was very helpful, kind and made sure everything was okay with everything. I would definitely have him again. 10/10 :)
Just better communication at my next service visit. Thank you
Yes great guy great service
No problem with with the service team, I just don't see how it can leak at one time and not another.
I have been very satisfied with past service at JAllen, but 3 hours for a Toyota Care 12 month/10,000 mile service for this visit? Unacceptable.
I had an oil change and tire rotation completed under my Toyota care package. I waited about an hour so timing wasn’t bad at all. However, I’m at my 10,000 miles mark so one of my recommendations was to get the air filter replaced. It’s right at about $100. Just seems very pricey for the service and wish this was part of my Toyota care.
AJ Crouse did not provide me with any assistance but Zack was the person that greeted me upon my arrival obtained and verified all my information, kept me informed on the progress and reviewed the results of my inspection and service. He was excellent and is clearly a very valuable employee and asset to your company.
Jalen was very attentive to my car and how worried I was about it. Very professional, He did a great job take care of and answering every worry I had about my baby..my Car. Thank you all so much for your help in my emergency! You are the best!
Love my Toyota. Everyone is always nice and willing to help
The only complaint is that I waited 31/2 hours in the lobby. Otherwise everyone was exceptionally polite and knowledgeable.
Jaylen was terrific and so courteous!
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