Everyone I dealt with gave exceptional service.
It appears to not be with Donnie, but with your computer system. I would receive a quote, authorize the work then get a call from your representative and the price would change. This happened three times in one day. This is only the beginning.
After picking it up from the shop, then driving to Hattiesburg to work, I noticed something still i wasn’t right. When I got ready to leave work and head back, my car wouldn’t stay cranked. I had to crank it about six times in a row while keeping my foot on the gas to rev it so it would go. I will bring it back next week.
Professional, prompt, reliable service
I received an appointment the same day I called the service department. Upon arrival, they promptly started servicing my vehicle. The service advisor informed me of how much time it will take to complete the service. They were right on time, and upon completion he went over everything that was accomplished and items in need of attention in the future. Thank you for a friendly, prompt and professional experience.
I waited from Saturday 2/28 until 3/4 to get my car back. I didn't receive any communication Saturday that I wouldn't get my car back that day. I had to reach out. Then they didn't get all the parts in on Tuesday that they ordered so it took another day. I was very disappointed based on how much I paid to have maintenance on my car and the amount of time it took to complete.
Very Professional help. Thanks for your support. Job well done.
Dante was fantastic. Was even transparent about the service team being a little behind schedule, and was honest about my service taking about an hour to an hour and a half. It took EXACTLY an hour and a half!!! He’s honest and very good at what he does!!!
I am extremely dissatisfied with the handling of my wish to cancel my Toyota Care Contract. I returned on Monday afternoon and on Tuesday morning to deal with that. I haven't heard back yet. Today is already Thursday. I'll have to dispute the charges with my Credit card Company
You all did a good job i was well satisfied good all satisfied thanks
I went in with the “check engine light” on and I left with the “check engine light” on and paid a bill for $192.00. That was why I brought the car in! Then I had a text today saying I missed an appointment with you yesterday on my 2024 Camry! I did not have an appointment for that car. An appointment was for our 2012 Camry at 9:45 am! We are long time customers of yours and have alwsys been pleased with your service, but not this time! WD Varner
Thank you and it’s always great it’s nice that everyone there is friendly and polite. Thank you Dante Madison for taking care of my car she runs smooth now, thank you also to the service techs.
I was disappointed to get home and see that my driver cloth sun visor had greasy fingerprints on it and it’s light in color so not sure how to remove that. Driver door had grease stain, driver center armrest as well . The passenger door & seat had some grease on it as well
I brought my truck in 3 times . The first time I was told the warranty did not cover my issue and I was charges $2300. I have brought my truck back twice since then and it is still not fixed . I am happy with the service as I was provided a rental car and taking care of but to spend $2300 and my truck not fixed is very disappointing .!!
Great job! Definitely will be back!
Donnie is an exceptional customer service person
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