Dante took good care of me and kept me informed of every step
Dante was one of the nicest people we have come in contact with since dealing with your service department
The services was good today. I didn't have to wait too long. I don't have any complaints today.
Thank you
I dropped my vehicle off at 12:15 and my car wasn’t ready until 6:00. I did however have two very helpful guys afterwords to help me with an issue with my computer and phone connection. They worked with it for at least 30 minutes or longer. Mr. Berry and another guy (can’t remember his name) were very helpful.
Zach was great! Solid professional and great service.
Respectful. Courteous, and professional. I was impressed with his overall expertise.
AJ always kept me in the know about what was going on with my car and the price before hand.
She was very nice and professional. Showed me how to get the odometer to show miles vs trip a !
I appreciate the time needed to complete a thorough service....it just seems a long time for oil change, rotate tires, battery connections cleaned and the 32? point inspection to take 3 hours. Perhaps I am ignorant regarding the time needed for these services to be performed. Otherwise I am very satisfied with the service.
I was satisfied with the service provided by Dante. I was very displeased and disappointed with the scheduling of my service. I had an appointment at 4:30 and when I arrived I was told that it would be an hour to an hour and a half before I would receive my service. I made the appointment about 25 minutes beforehand. I think your scheduling department should coordinate with your service department before establishing appointments. Not sure they are well connected.
I waited for almost 3 hours for a routine 10,000 mile service. This is unacceptable especially with a scheduled appointment.
The service manager was phenomenal. The oil change itself was good only problem when I went to get my car all my contents of my glove box was in my passenger seat and the cover was on the floorboard for the cabin filter. I took care of it and put it all back. Would’ve been nice to have it done for me though.
She was very knowledgeable and helpful.
Rose was exceptional to work with.
My issue has not been resolved . Rose continues to follow up with me to make sure the issue will get resolved
Thanks for being so generous and caring
Aj was very helpful and professional.
Zach addressed the issue very well. He is an excellent Service Tech.
The lobby area was extremely cold.
Zach always provides excellent service, knowledge and patience to his customers. His recommendations ensure the continued quality and performance of my vehicle.
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