Rose was exceptional to work with. She followed up and kept me informed of the status of my vehicle
She is an asset to your team!
Zach was very professional and friendly. Excellent experience!
Arianna was great. She was very helpful and answered all of my questions
Very good service dept.thank
Very courteous and professional service
I am very pleased with the way the whole visit
was conducted
I also was very pleased with the washing of my truck
Excellent first time work/use on the Crown. Thank you
Always a pleasant experience! Dante went above and beyond explaining the services and the recommendations for my vehicle. Wouldn’t go anywhere else.
Thanks for the great job!!! Appreciate it very much!
Dante is great! Kept me informed and got me taken care of.
I brought my car in at 10:30. I was told I would have the car back and less than an hour and a half called at 12:30 told them I must have the car back by 1:30. It was only an oil change because I had to get back to Laurel to pick my child up from school. I got back my car wasn’t ready. I got 1000 excuses and no one willing to help but a young guy who had just started working there. He was great went in the back and help service and got my car out. I’ve never been more disappointed and next time I’ll make sure I make the appointment on a Saturday so when you guys screw up it won’t ruin my day.
Just had my car detailed when I got the car back the passenger seat was full of cotton and dirt from the work that was done could have been vacuum also the floor
Car was taken in and serviced in a timely manner.
Arianna is the absolute sweetest and most patient every time i come in for service and have questions. i recommend dealing with her when coming in for service !!
Rose went above and beyond to answer questions and make sure I knew how the seat warmers worked. The young woman who was working the Express Lane while I waited in the other lane was hustling and moving those cars through as quick as she could. She also helped me when I needed to retrieve something from my vehicle after it was already in service. Awesome team! I am so happy with my new Rav 4 and J Allen Toyota! Thank you
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