Excellent attention! Very fast
Excellent costumer service
Rose was wonderful and I look forward to having her take care of me and service for my car. I have always felt confident that the work done on my car was done correctly. Only one thing that would make it better is not taking so long to complete the work. Many things were checked and I appreciate that but I came in for rotation of tires and an oil change. My appointment was for 9 and I left after 11. Not to worry I will continue to use Allen Toyota I just wanted to be truthful.
Zach is very professional in his service and shows compassion for his clients. He is very trustworthy and Jay Allen Toyota, is fortunate to have him as an employee.
I was on vacation a long way from home and didn't realize the oil service was due,made an appointment online showed up 1 hour early and they were extremely kind and professional. They were able to do the service earlier than appointment. Very happy with the whole experience
Everyone was polite,professional and informative
You might want a brief customers on the fact that you text message for point inspection and when the job is complete, which worked out really good, but just let customers be aware of it
Very helpful, very nice, and made me comfortable.
Thank you.
Dante was great. Waiting for 2 hours was not great. Other dealers provide loaner cars. Also a great way for customers to experience a new car.....
Just want to say that y’all are very talented and professional thank you
JaylenPeters was very professional and patient with all my questions . I felt that he was working for the customer not just for the business .
Thank You
Donnie has great customer service! ????
Rose was so helpful. She takes care of things quickly and efficiently. Great experience all around!
Nice and stayed on top the work
Zach assured me that everything was under control despite my hour-late arrival. I had an oil change scheduled and a recall on my camera system. I informed them that my cameras weren’t working properly. Later that afternoon, I received a call saying the truck isn’t finished yet and would need to be kept overnight. I was okay with that. A few hours later, I got another call saying the truck was ready for pickup. I’d explained that I would collect it in the morning. When I arrived, I retrieved the truck, but the camera was still not fixed. I returned to the dealership and was told that the recall hadn’t been executed. Rose and Aj took over the matter, and unfortunately, I’ll have to return my truck sometime this week again. They assured me that the issue would be resolved.
Dante’s performance was perfection.
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