Yes I would highly love to be contacted. I actually was going to submit a complaint soon.
Donnie is the best the service was the best
Thank you
Joe Drew
Rose was very good and professional
There was a scratch on my door that I hadn't seen prior to work being done. I do appreciate what yall do nonetheless.
Jonathan and the team did a fantastic job! Thanks J Allen
I had to call 5 times to figure out what was happening with my car as it was kept for a day and a half before a simple inspection was done. Not even the repair. Nobody told me when my car was being worked on, called me to let me know that the inspection was done or answer questions I had about a warranty. I was constantly told that someone would call me but it never occurred. I had to call for the information every single time.
I regret that when I had my 10:00, the diagnostic computer was down;
car could not be analyzed. However I came with a specific issue and really didn't plan on the car being analyzed. I knew what I wanted fixed and the vehicle was running fine.
Donnie was very professional and stayed on top of the service needed.
A few months ago my 06 LC had $10k service
Brought back for same steering wheel/axle rod/bearing much worse they paid $4k kept for a week they said was ready the car was worse they also charged for a part and said in the car but was not
Zack said car is fixed took Dennis for a drive and he saw how bad
Last year they destroyed my 04 LX470 had to tow it to Lexus Mobile they said Allen Toyota totaled it!
All I know is to call Rose if I ever need anything at all. She’s the one who will make things happen! Thanks Rose
Very friendly and personable.
I was told that my required factory recall, regarding the rear view camera, would take 4 hours!! I said okay and headed for the coffee machine. Well after only 2 hours my repairs were completed. Thank your crew (krewe)!!!
Good service ????????????
AJ was so very kind and patient while helping me to get my car to function. He is the best and in my opinion he is extremely knowledgeable about the cars he oversees.
Jaylen was very professional, attentive to my needs,kept me informed, and a bright spot to my day.
Left SUV overnight for service. He went out of his way to check the repair status the next afternoon before left home. That meant a lot.
Zach was incredibly helpful and attentive during my recent visit! He clearly places customer service and experience as his number one priority. This, combined with his thoughtfulness and attention to detail, has earned my trust and loyalty.
I was explained all that was done to my vehicle and all my comments and questions were answered efficiently. Thank you.
The service staff was very professional.
Would have appreciated them helping set my blue tooth up/adding my phone etc.
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