Rose is fantastic. She is very helpful, friendly and explains everything. I’ve texted after hours before and she has always responded with an answer. Thanks Rose!
You have a wonderful team. Thank you!
Wait time was 2 1/2 hours long…why make an appointment if it’s going to be that long?
Dante was great, amazing service.
Explained everything done to my car in easy to understand terms
Wrong sticker for next service on inside (states next service at 56k, but vehicle was just serviced at 70k) and tire pressures were not corrected (all varied and low). Additional services quoted at an absolutely astonishing price ($170 minimum electrical charge to evaluate and/or delete data on storage card for dash cam, and $370 for fuel system treatment service).
Rose did a great job from getting me cheked in, keeping me advised on progress and expeditiously informing me of the work done and getting me checked out.
Car was not making noise after we brought it in and it is now! Extremely inconvenient!
I asked the service rep to check my front wheel alignment ,he only made excuses not to do it.
Dante did a great job getting me in taking care of everything that I needed and took the extra time to make sure I was safe when a check engine light came on as well. I'm very happy with the service and all the help from every one at J. Allen Toyota.
Donnie was very thorough with my appointment. I was well informed during the process. Thanks Donnie
Stepped up to ensure my concerns were addressed.
Thank you for taking care of the problem.
Jalen took his time to explain everything that was taken care of on my car. He didn't just rush through it he nade sure that I was satisfied. Good to have him on the staff.
Everything transpired adequately
Donnie Diket did an excellent job expediting through several customers. It was a great experience. Thank you!
Prompt service at check-in kept well informed by my advisor Dante all work performed in reasonable timeframe checkout also promo and vehicle staged and waiting,
Donnie was really personable and kind. I appreciated him not rushing and explaining everything to me. Hopefully I get him the next time I come in for routine maintenance.
Ms. Monzingo was so polite and kind with me. Thank you ????????
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