My visit was smooth! Donnie was great...communicated fully and quickly!
Service and staff are fine…just a little disappointed with messaging that resulted in all of the work I approved wasn’t completed…will have to be back in to finish in the next few weeks, when I was hoping all repairs would be done in the one visit. Have already discussed this. Thank you.
Dante provided outstanding customer service and addressed all of my concerns without hesitation
Over 4 hours for a 15000 inspection no oil, and a brake resurface on the rear. Car sat in my view after it was ready for 25 mins more. It’s rough to put up with the dealership. Employees having a circus and hot dogs. Talked to others waiting same experience
We specifically asked him to be sure and check the spare tire. He assured us it would be done. On the work sheet he gave us, it showed nothing being done with the spare tire.
Zach was the complete professional. He explained the additional work that was required including the cost. Very courteous.
I will want to use Zach for all future appointments.
Over my last several service appointments there had been a screen recall for my tundra and the service attendants suggested that I would have to leave the vehicle due to the recall taking at least 1-4hrs. I’ve been unable to leave it as it is my only vehicle. Zach was the first to assure me it could be done with only a slightly longer wait than the normal oil change and I wouldn’t have to leave it for the day. I was in at 730 for an 8 appt. and out by 1030 with oil/tire rotate/recall complete. Extremely pleased with Zach’s quick, efficient and informative customer service!
I had an excellent experience.
My wife received outstanding customer service from Zach Corbin.
All was good - great service - mechanic was fantastic.
No issue but my lug nut key was not returned.
Fortunately the Service Rep was able to locate it.
Well there is one issue -
Mr Allen won’t sell me the white Tacoma 4x4 in the lobby ????
But I understand - I won’t sell my ‘96 Tacoma I bought from his dad in ‘96.
???? Bill
Ms. Arianna Crouse was very helpful nice and respectful. She told me what they're going to service on the car and how it went. Everything went well. Thank so much
Thank you. Appreciate the good service.
Send your survey and I will tell you how he did a great job!
He was very helpful and the Service Department was excellent.
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