Service Center

Real Reviews From Verified Customers

Jerie S.
2 out of 5
5/7/2026
The pickup was not great. It was snowing and I had to walk in the snow to get my car. It seemed they could have pulled my car right up to the awning I was standing under but maybe there’s a rule against that. The number was left on my dash like trash. The seat setting was crazy- way back not at the way I left it. Just seemed like a kind of junky vehicle return. Overall these comments are minor. I appreciate the work you do.
Brady B.
5 out of 5
5/7/2026
Thanks for efficient and quick service. Very professional!
Jeffrey B.
5 out of 5
5/7/2026
Thank you
Loraine C.
5 out of 5
5/6/2026
Thanks for your service
Greg D.
5 out of 5
5/6/2026
Excellent service! Excellent work! Excellent person! Thank You Kyle!!!! GD
Susan S.
1 out of 5
5/6/2026
Bill was great. However I left very frustrated. It was not Bill’s fault that others had called in sick which made a standard check take 2.5 hours. Also, explain to me why I have a “service” agreement, but I had to pay for a cabin filter and $20+ of a “service “fee to install it. Today. I would not recommend Toyota. Again, none of this was Bill’s fault.
Leonard P.
2 out of 5
5/6/2026
I didn't realize putting on four new tires took 4.5 hrs.!
Richard Marcia.
5 out of 5
5/6/2026
Tanner Reed was very helpful and explained the services we received. I appreciated his knowledge and help with figuring about our battery.
Jenna G.
5 out of 5
5/6/2026
trevor was awesome and helped me get the best service out there !
Xiaochan W.
5 out of 5
5/6/2026
Good service and good patience
Simeon H.
4 out of 5
5/6/2026
**** was friendly, resourceful, and knowledgeable. He put me at ease as I rarely ever go to a dealership for service. I will be back.
Hugo B.
5 out of 5
5/6/2026
Ken was very helpful and explained everything my car needed, excellent service always.
George W.
5 out of 5
5/6/2026
Look forward to the survey.
Larry H.
4 out of 5
5/6/2026
Peterson Toyota is the best; Staff, products and service. Owner of a 2018 Highlander.
Kay T.
4 out of 5
5/6/2026
Very impressive service from the young man who got the car processed in for service, to **** going over the specific areas wanting attention and later settling our account and the pleasant employee who brought the car to the curb. All very pleasant and professional.
John H.
2 out of 5
5/5/2026
I had called earlier in the day to tell the team that the tires had been switched from snow tires to summer tires so they did not need balancing or rotations. The “tire” icon was not on when I delivered the car for service, but it was on when I started the car to drive home. I was told that there was a “bad” sensor that needed replacing. It will cost me $89.50 to diagnose the problem. I want your organization to repair the problem you caused for no cost to me.
Steve S.
4 out of 5
5/5/2026
William was great - service was very slow. Even my advisor was questioning why things were moving so slow.
Seth M.
5 out of 5
5/5/2026
Bob Troutman and Tech McGuire Johnson are always top-notch every time they service our Tacoma, Land Cruiser, and 4Runner.
Amber C.
5 out of 5
5/5/2026
Bob was amazing. He was so great. Thank you BOB!
Kasey M.
5 out of 5
5/5/2026
Ken was absolutely fabulous. He was kind, knowledgeable and informative. Super helpful and answered questions. Very wonderful experience!

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