Pedersen Toyota Auto Repair Service

Work was completed in a timely fashion and was easy to schedule.

He did excellent

All gantastic

Very courteous. Service was fast

The staff was very accommodating and kind, but our AC still is not working properly. It’s blowing more air, but still not cold.

**** has handled repairs on our Toyota multiple times now. He's been great: easy to communicate and work with, clear in his explanations and in answering our questions, and prompt in returning any texts that come up. Thanks ****!

Service was completed prior to estimate time! Thank you! Kyle was friendly and professional!

Great job.

Justin is always pleasant and helpful.

I am completely satisfy with Tanner’s service. Great attitude, helpful, kind, and knowledgable. But I am NOT completely satisfy with Toyota Pedersen. I approached Bob Troutman when I arrived to checked in. Mr. Troutman was terrible! He was putting dressing on his salad and proceed to tell me to wait until he was done doing that. I shockingly, waited. Then, after he considered to have enough of whatever he was having, called me with a finger, and then moved his salad and pizza to the side, to tell me that he could not help me and send me to the man behind his back - Bill Fisher. Mr. Fisher in a very dismissive way, told me that he could not help me because he “got” another customer. He indicated me to ho to the very back of the line. That is how I got to Tanner, who from the beginning, took care of me with great attitude and attentiveness. I have been a customer since 2017, and this is the first time that I was treated terrible by two people from the staff. Please, give my excellent comment to Tanner, and talk to Bob and Bill. I don’t want nor need to feel unwelcome in a place where I pay for services. Thank you!

I used to be fearful of dealerships because of the anticipation of being price gouged or taken advantage of. Your service team has alleviated my fears, earned my trust, and helped me want to continue my relationship with Peterson through future purchases

Everyone was excellent. I would definitely recommend you to my friends and family. Thank you

I had an 11AM appointment on Tuesday, and my car wasn’t even looked at until sometime Wednesday. A check engine light repair on my knock censor took four days and over $1000 to be completed. I remained patient and understanding about all of the delays, but it’s rare that I could go four days without my vehicle, so it is highly unlikely that I will be returning in the future.

B

Totally satisfied.

**** goes above and beyond. Absolutely impressed with the service.

Very efficient service.

Bob Troutman is my go to service representative! I trust him completely with any recommendations needed to make sure my vehicle is in the best condition possible for its safety.

My service was done quickly with update from mechanic and service representative.It was a smooth and stress free service of my car. I was very pleased !

Great service. Fast and efficient. Thanx