Service Center

Real Reviews From Verified Customers

Saundra B.
2 out of 5
11/1/2025
**** did not phone me to let me know my vehicle was ready. I phoned a couple of messages in which I asked **** to phone me concerning my vehicle. I never heard from him.
Joshua C.
5 out of 5
11/1/2025
Keep up the excellent work!!
Sherona S.
2 out of 5
10/31/2025
a problem!They broke a hose in my car. That was fixed great. But my front passenger seat is filled with mud from someone’s shoes. Why would footprints be all over my car? My child does not ride in the front and the back seat my child sits in is cleaner than my front seat is now. Do we no longer respect peoples property? I do not keep a messy car and I was not impressed that my car was treated that way. I would love to continue using this dealership for the convenience because it is close to work but I don’t trust you all with my car.
Leslie P.
4 out of 5
10/31/2025
I will answer it .
Arny L.
5 out of 5
10/31/2025
Super efficient team and the complimentary Uber ride sealed the deal!
Bradford H.
1 out of 5
10/31/2025
Valve step cap missing and others not tightened. Pressure in tires not uniform. 36, 37 and 38 lbs. not sure if nitrogen was used to fill. Concerned by the sloppiness and wonder if lug nuts were tightened properly.
Michael P.
5 out of 5
10/31/2025
Very professional and helpful.
Kathy R.
5 out of 5
10/31/2025
Justin is always so friendly, helpful, and knowledgeable!
Steven F.
1 out of 5
10/31/2025
2.5 hours for oil change + tire rotation is too long…
Ross H.
2 out of 5
10/31/2025
The last time I was in, I had brought my Sienna (purchased new from Pedersen) in to have the oil changed in which they did a few things except the oil change, which was very frustrating. This time around with all of the technical glitches and having to take extra time last night so I could take my vehicle home it just left another sour taste. If I'm paying $70 for a conventional oil change, the service better be top notch. I've been disappointed too much with Pedersen, likely not returning.
Karen M.
5 out of 5
10/31/2025
No thank you
Randall M.
5 out of 5
10/31/2025
Everyone was friendly and engaging. Excellent customer service as usual.
Noe O.
5 out of 5
10/31/2025
Exelente atencion ! gracias!!
Gregory G.
2 out of 5
10/31/2025
Ever service seems to take a much longer time than expected. Just to rotate my tires was around 2 hours. This is common for ever service I’ve had. I had an oil change that last almost 3 hours.
Mark P.
5 out of 5
10/31/2025
Include Smokey and technician as people who were very helpful as well.
Ed M.
2 out of 5
10/31/2025
My service was express service. I just can’t imagine why it took 2 hours. Completely unacceptable
Jane G.
4 out of 5
10/31/2025
Friendly workers
Jason W.
5 out of 5
10/31/2025
Kyle was very professional and nice.
Patricia I.
5 out of 5
10/31/2025
Great service!
Connie K.
4 out of 5
10/31/2025
Once again, Justin has delivered excellent service. My part was installed and seems to be working just fine. I appreciate the team here so much and glad that I can

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