Bob and Justin took great care of our 2001 Tundra. Although it is "old" it only has just over 90k miles, and we want to keep it running. Although the repairs were many (and costly) Bob and Justin handled the service with professionalism and grace. The truck is running great! Hope it continues to hold out another decade!
Great customer service and helped me completely. This is an example of why I come to pederson.
I believe Pedersen Toyota is committed to doing a quality job and always ensure the safety of my vehicle
Thank you for your help! Happy 4th of July!
The service associate was wonderful. But I judge what he can’t see by what I can see. Greasy finger prints on my door and door handle. And grease or debris on the steering wheel. And my glove box had things removed and not replaced. And those things that were put back were in disarray and haphazard. I hope that what I see doesn’t reflect how my vehicle was treated in general, because it feels like I was more of a **** than a valuable customer.
Alex was really polite and knowledgeable and he helped us get our RAV taken care of. TY
The gentleman who serviced me is just outstanding, demeanor, knowledge, respect, disciplined, amazing to meetva genuine man in todays society. Your training program is also outstanding, I have over 30 years in the training programs for military and civilian. Totally impressed.
**** Downs and the tech team crushed it, thanks for the quick turnaround!
Waited 1 hr 45 minutes with no replacement of car serpentine belt due to the following; parts department did not have Toyota recommended belt in stock, replacement belt ordered from local auto parts store was incorrect size, when I asked mechanic if belt from parts store was a major reliable brand such as Gates, Brando, Continental, Dayco, etc. he said no that he had never heard of the brand before. Absolutely terrible service and will not return to your dealership.
Always a pleasure going in and having William/Bill assist me! Always more than helpful, attentive, communicates and makes the experience excellent.
During the oil changing process, despite being 2 hours wait, the technician did not appropriately remove the shield. As a result, a clip of the shield was broken. I just replaced the shield less than a week ago.
Trevor did a great job of helping me and staying in contact for questions and updates.
You've really made it such a more efficient process. Bill was the best!!
Alex is great! Wonderful service from your team!
![name] is located in Fort Collins, CO, 80525. Stop by our auto repair service center today to get your car serviced!](https://www.autorepair-review.com/images/groups/4604/800x800/ew4fu9qQZf9O9Od5nbNX.jpg "name] is located in Fort Collins, CO, 80525. Stop by our auto repair service center today to get your car serviced!")
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