I like the way things go so smoothly ????
Good job getting new chairs in the waiting area! Thank you
Friendly and timely service!
Tanner was friendly, thorough and honest. I appreciate his customer service and attention to detail.
Alex was excellent! Great advice and service with a smile.
Alex is professional, friendly and confident. He answered all my questions and addressed my concerns for my Tacoma.
Tanner did great!! I was given a timeframe and finished 20 minutes early! Thank you!
Justin and his team were amazing
When the technician turns off the automatic headlight, I wish they would turn it back on when they finish servicing the vehicle.
Everything was done as promised in a timely manner.
Thank you -
2024 RAV4 recall. This dealership should have known they don’t have the parts required for the recall before it was even scheduled. I scheduled this a month ago and reserved a rental car for the day, only to find out 4 hours later that this dealership doesn’t have the parts required for this TSB. Just poorly handled. I feel like I need reimbursed for my rental. My name is Mark P
My wheels were dinged up and scratched during the rotation process, I talked to Chris about this and will meet with him on Friday . 1st time to have them rotated exactly why I have not done it before , just because my truck is 11 years does not give someone the excuse. To damage my wheels , hopefully this will be taken care of as Chris seemed to understand and want to repair the damage if possible.
Would appreciate service advisor talking to customer if advised services are not clear. Would like the maintenance required reset in car if is on screen. So do not have to call or go back to service. Thanks
The drivers side rear view mirror outer cover is broken- the tech’s initial estimate of $250 seemed high but I approved it- but then it was actually $600 to replace the mirror!!! That seems so exorbitant - I wish I could get the cover for the mirror taken care of more reasonably- will look online
Great JN terms of both vehicle care and personal experience.
Super slow - 2 Hour wait for a tire rotation (with an appointment to boot).
Really, Really unfortunate you've done away with your drivers and receptionist. Nothing like being treated as a **** and a number.
Sickening.
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Tanner, did a great job with my FJ very polite and knowledgeable
Kyle was great. Very helpful.
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