Service Center

Real Reviews From Verified Customers

Ryan K.
5 out of 5
2/15/2026
Kyle was very helpful and flexible with the work needed
Sara H.
2 out of 5
2/15/2026
The process of dropping off and picking up my vehicle is so odd. When I dropped off my vehicle there were multiple employees in the garage drop off area and many of them just walked by me without making any sort of contact. Even a just someone making eye contact and mentioning “we will be with you in a moment” would have been helpful. I’m never sure if I’m supposed to go to the desk if the employee who is assigned my car or just stand there and wait. When the employee did help me they were friendly but otherwise I am just standing there being ignored. It’s a weird feeling especially as a female who has been treated poorly at other service places.
Marcellyn G.
5 out of 5
2/15/2026
Everything was great!
Tyler W.
5 out of 5
2/14/2026
Excellent service! Can’t wait to come back in the future!
Mel S.
5 out of 5
2/14/2026
Great communication! Vehicle delivered on time as promised!
Kaylin B.
5 out of 5
2/14/2026
Thank you Bill and Aaron. It’s always great to see you guys!
Patricia K.
5 out of 5
2/14/2026
Nice exchange. Timely attention, i will come back!
Ryan G.
5 out of 5
2/14/2026
Fantastic customer service
Doug G.
5 out of 5
2/14/2026
Kyle was great to with, he explained everything that was done to my truck, I will definitely come back to Pederson . Great service
Michael W.
5 out of 5
2/14/2026
**** always exceeds in getting the job done timely and done right
Cesar M.
5 out of 5
2/14/2026
Justin was awesome #1.
Sharon R.
5 out of 5
2/14/2026
Kent efficient and kept me informed
Lois S.
3 out of 5
2/13/2026
They were able to get me in right away to fix my tire
Robert L.
5 out of 5
2/13/2026
Alex was super helpful, straightforward, and helped me understand what and why the work was performed.
Tory M.
4 out of 5
2/13/2026
Alex is great!
Colton R.
5 out of 5
2/13/2026
Bob was great, punctual and easy to work with
Edwin G.
5 out of 5
2/13/2026
Thanks for being a trusted service for my Toyota.
James K.
1 out of 5
2/13/2026
I had requested an estimate as to when the service on our RAV4 would be completed @ ~3:15 pm on 2/11/26. I sent the text via the www.prd.updatepromise.com app linked to my Toyota vehicle under “Message to Service Advisor”. I never received a response to my request. At 5:06 I did get a text stating the vehicle was ready for pickup, but that the service department would be closing @ 5:30. We managed to get to your dealership before 5:30 and get but it was close. I would have preferred more lead time picking up the vehicle.
Aidan L.
5 out of 5
2/13/2026
Great job, nice and easy to work with.
Nova M.
5 out of 5
2/13/2026
Always amazing service!!!

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