Fantastic customer service
Kyle was great to with, he explained everything that was done to my truck, I will definitely come back to Pederson . Great service
**** always exceeds in getting the job done timely and done right
Kent efficient and kept me informed
They were able to get me in right away to fix my tire
Alex was super helpful, straightforward, and helped me understand what and why the work was performed.
Bob was great, punctual and easy to work with
Thanks for being a trusted service for my Toyota.
I had requested an estimate as to when the service on our RAV4 would be completed @ ~3:15 pm on 2/11/26. I sent the text via the www.prd.updatepromise.com app linked to my Toyota vehicle under “Message to Service Advisor”. I never received a response to my request. At 5:06 I did get a text stating the vehicle was ready for pickup, but that the service department would be closing @ 5:30. We managed to get to your dealership before 5:30 and get but it was close. I would have preferred more lead time picking up the vehicle.
Great job, nice and easy to work with.
Always amazing service!!!
Services we quickly completed were polite
Great customer service and vehicle service.
Robert refused to listen to anything I had to say. I tried telling him repeatedly that I had personally already replaced a recalled part. He kept bluntly replying, "No, you didn't." Perhaps because I'm a woman, he wouldn't listen.
The things I requested be inspected for the appointment in the first place were not inspected. If recalls take priority over why I made the appointment I wish that was communicated.
It's very sad that I have to have a man accompany me to your business to be heard and not gaslit. Robert was fairly unprofessional.
My car was quickly & efficiently serviced. I really appreciated the Uber service offered.
Justin and Chris are always excellent!
The service and accessories team has always done a great job on my Tundra. Thanks for everything and keep up the great work.
**** was great. The estimated were incorrect and he got those fixed. Very happy you guys got me back in the next day to fix brake pads and patch the tire.
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