Service Center

Real Reviews From Verified Customers

Ryan G.
5 out of 5
2/14/2026
Fantastic customer service
Doug G.
5 out of 5
2/14/2026
Kyle was great to with, he explained everything that was done to my truck, I will definitely come back to Pederson . Great service
Michael W.
5 out of 5
2/14/2026
**** always exceeds in getting the job done timely and done right
Cesar M.
5 out of 5
2/14/2026
Justin was awesome #1.
Sharon R.
5 out of 5
2/14/2026
Kent efficient and kept me informed
Lois S.
3 out of 5
2/13/2026
They were able to get me in right away to fix my tire
Robert L.
5 out of 5
2/13/2026
Alex was super helpful, straightforward, and helped me understand what and why the work was performed.
Tory M.
4 out of 5
2/13/2026
Alex is great!
Colton R.
5 out of 5
2/13/2026
Bob was great, punctual and easy to work with
Edwin G.
5 out of 5
2/13/2026
Thanks for being a trusted service for my Toyota.
James K.
1 out of 5
2/13/2026
I had requested an estimate as to when the service on our RAV4 would be completed @ ~3:15 pm on 2/11/26. I sent the text via the www.prd.updatepromise.com app linked to my Toyota vehicle under “Message to Service Advisor”. I never received a response to my request. At 5:06 I did get a text stating the vehicle was ready for pickup, but that the service department would be closing @ 5:30. We managed to get to your dealership before 5:30 and get but it was close. I would have preferred more lead time picking up the vehicle.
Aidan L.
5 out of 5
2/13/2026
Great job, nice and easy to work with.
Nova M.
5 out of 5
2/13/2026
Always amazing service!!!
Linda B.
5 out of 5
2/13/2026
Services we quickly completed were polite
Trisha A.
5 out of 5
2/13/2026
Great customer service and vehicle service.
Haley M.
2 out of 5
2/12/2026
Robert refused to listen to anything I had to say. I tried telling him repeatedly that I had personally already replaced a recalled part. He kept bluntly replying, "No, you didn't." Perhaps because I'm a woman, he wouldn't listen. The things I requested be inspected for the appointment in the first place were not inspected. If recalls take priority over why I made the appointment I wish that was communicated. It's very sad that I have to have a man accompany me to your business to be heard and not gaslit. Robert was fairly unprofessional.
Wanda K.
5 out of 5
2/12/2026
My car was quickly & efficiently serviced. I really appreciated the Uber service offered.
Ashley D.
5 out of 5
2/12/2026
Justin and Chris are always excellent!
Steve G.
5 out of 5
2/12/2026
The service and accessories team has always done a great job on my Tundra. Thanks for everything and keep up the great work.
Michael R.
4 out of 5
2/12/2026
**** was great. The estimated were incorrect and he got those fixed. Very happy you guys got me back in the next day to fix brake pads and patch the tire.

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