Very professional, fast and enthusiastic! Wish more places had this level of customer service.
Thank you for having Jusin as an employee!! We know we are in good hands when he is our advisor! We trust him with his advice, recommendations, discernment! He is personable, down to earth and areal pleasure and genuinely cares!!
Thank you so much Justin!
Nancy Gray
Kyle was a very talented young man!
Things were not explained. Waiting over 2 hours past my appointment time and my vehicle still wasn't looked at. Not updated at all. Tried to do an expensive service without first looking for the problem.
Thank you. Your service department is amazing. My husband has a Kia and the service department at the local Kia in Fort Collins is awful. We've had horrible experiences with them. I told him he needs to buy it Toyota next so that he can use your service department. He was really impressed with the video that was sent during the diagnostic process. His Kia is 2014 so we'll be in the market soon for new car and we'll definitely start our search with Pederson Toyota.
It took longer than expected with no explanation why cause we had to go overnight without a needed vehicle.
We've worked with Tanner before. Always a great experience!
I have worked with Justin Adams both times I’ve brought my vehicle in for warranty checks and he is FANTASTIC! He’s friendly, helpful, and efficient. If I could request him everytime I would!
Alex was wonderful. He was so patient and answered my questions with a smile and information. I appreciated his patience.
I was surprised how fast my maintenence took, I thought I'd be waiting longer. Appreciated having Uber service, too. Great job, Pedersen!
Very friendly and they do great work!
Ken was great. Courteous, knowledgeable, friendly and helpful. A real credit to Pedersen Toyota.
Trevor did a good job of explaining the details of my service job, he kept me informed throughout the process, and he got me through the payment process quickly. Very satisfactory experience!
Trevor was very helpful and knowledgeable, but at times came across as condescending. After tire rotation, my truck rides significantly worse than before, especially on the highway.
New computer process this year which was unclear to me and should be explained more clearly for customers.
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