Work was not completed at 330pm for a 9am appointment
**** did a great job! I appreciated his help!
Very professional friendly and the service was completed in a timely manner
The service reps are wonderful but apparently I purchased a vehicle that has tailgate problems (as do many Tacomas right now) so until Toyota comes up with a fix, I’m pretty dissatisfied. The service reps at Pedersen Toyota have done everything they possibly can.
Alex was very friendly and helpful during my two appointments in the last two days.
I had an appt for an oil change and ck my engine for a ticking noise. It took 3 hrs. After 2 hrs I did ask **** for an update and he told me they were still looking into the ticking noise. Surely this isn’t the first time someone has reported a ticking. They said it wasn’t that loud and nothing to worry about
I continue to be overwhelming pleased with my service at Pedersen Toyota. I drive 70 miles for service. I appreciate the Uber ride when the service will be more than 1 hour. My Service consultant, Alex is the best!
I really enjoyed Kyle's approach to helping me make decisions. Really friendly and helpful.
Ken was friendly and professional, gave me an accurate estimate of wait time, and took time to answer my questions thoughtfully and thoroughly.
Even with having a reserved appointment, my service took over two hours. Also,since my truck has been home, it has leaked oil all over my driveway and my garage floor. My truck has never had leaks until right now.
The staff was friendly and helpful. They made the process seamless and easy.
Car ready as promised - thank you.
I appreciated my service man. Knowledgeable, friendly and trustworthy. I really appreciated having him work my service ticket. Jim
Justin was great! very helpful, wanted to solve my service issue. will ask for
him
next time!
Took longer than expected. I showed up on time for an oil change and tire rotation @ 10:15. I didn't leave until after 12:30.
My purchase of a used 2016 Toyota Tundra
has been a great experience, the service
department was great to work with
Service was good and the speed was just right, information about service and videos were amazing, never seen that in another Toyota, i really liked it, only little thing, the floor mat was in the back of the car I guess they should put back in the front of the car as it was delivered and I found the back of the label (the backing) inside of the car, i think that kind of little trash should be in a bin not in the car, just little details but I was very satisfied with the service and attention
Very competent and considerate.
There’s an intermittent issue that is unresolved and frustrating.
I dropped my car off at 10:30 to have fluids changed. I had planned on staying while the work was done, but was told the car wouldn’t be ready until 3 or 4 pm. A Uber ride home was arranged for me. Around 4pm I called to see if the work was done. That’s when I learned the transmission fluid change had not been done nor included in the original estimate. I had a doctor’s appointment at 9 am the next day so the delay was not acceptable. And what is the problem with the service department line not accessible after about 4:15? I finally contacted someone in the new car sales who relayed information to my service advisor. Reflecting on today’s events, I will be taking my car elsewhere in the future.
![name] is located in Fort Collins, CO, 80525. Stop by our auto repair service center today to get your car serviced!](https://www.autorepair-review.com/images/groups/4604/800x800/ew4fu9qQZf9O9Od5nbNX.jpg "name] is located in Fort Collins, CO, 80525. Stop by our auto repair service center today to get your car serviced!")
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