Ken was awesome! I brought in my other vehicle which was scheduled for tomorrow and he had an amazing attitude and just switched it for me! I love the new vehicle report online where I can approve or disapprove additional services!
Trevor was a pleasure to work with!
Justin did a super job coordinating the service to be done today. He was very professional, knowledgeable and let me know exactly what would be accomplished. Thank you and keep up the great work!
Ken is a pleasure to deal with.I always trust Pedersen with my vehicle.
I live two hours away. I happened to be in FICO today for an early morning and late afternoon appointments. I received a personal call from tje service department. I asked if they could squeeze me in and they did. Thanks !!!
Appears to be a job well done!
Peterson Toyota’s Service Department did a great job on my Tundra’s 25,000 mile Toyota care service.
Everyone was very nice and informaive
Trevor provided excellent and friendly service, as usual!
Ken was friendly and professional, gave me an accurate wait time, and answered my questions thoughtfully and thoroughly. He was a pleasure to work with.
Excellent customer service
Faster service then last time.
Thank you.
I appreciate Justin and James and trust them to maintain my vehicle when it needs major work!
Very satisfied. Cost and schedule were as discussed
**** isn’t your best. I’ve worked with several of your staff as I’ve had service on my Toyota exclusively at your location for the last 14 years. But no one has ever dismissed or discounted my words as **** did during my recent check-in. Very little eye to eye contact. Ignored anything I had to say and replied that the technician will run the diagnostic and ‘we’ll see” in a fairly condescending manner. All the others have been no pleasant. He could use a refresher in demeanor or to even pretend that customers statements mean anything. I may request anyone else the next time I bring it in, if I do.
I would like to know what took soo long to change the oil in my van. After 2 hours of waiting, I had to go back to the service desk to ask what was going on. I didn't believe the story about 4 mechanics going home sick. If it were true, I would have at least expected to be contacted to let me know about the delay. I can't wait to hear from your representative.
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![name] is located in Fort Collins, CO, 80525. Stop by our auto repair service center today to get your car serviced!](https://www.autorepair-review.com/images/groups/4604/800x800/ew4fu9qQZf9O9Od5nbNX.jpg "name] is located in Fort Collins, CO, 80525. Stop by our auto repair service center today to get your car serviced!")
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