Trevor took great care of me and listened and took care of all my concerns. Definitely a breath of fresh air after having issues in the past.
Pederson Toyota service has always taken great care of our vehicles.
The usual timely quality Pedersen Service.
From appointment to job completion.
That's why I don't mind driving from Cheyenne to
Ft. Collins.
Kyle made this super easy, and processed the paperwork and “check-out” faster than I’ve ever experienced at this dealership. He took the time to be polite and courteous, but also breezed through the painful portion of waiting for the papers.
Kyle was very attending and it was a pleasure to work with him. I always receive excellent service at Pedersen.
I experienced Quick service and a great shuttle service. Thank You
**** does a great job with customer service!
Please keep my service program on your service screens. Trying to sell me services that are in my 75,000 service contract is disturbing. Calling to set up a service shown on the windshield and being told I am at the end of my service contract, by the receptionist, is not great either.
Thank you - I've always had great service there
Alex was very friendly and presentable, definitely knows what he’s talking about and was very honest!
Tanner did an excellent job,and also the employee that checked me in, well done to them both!
Alex was very personable and professional . He provided the necessary input as to our vehicle with options available.
the service is excellent at Peterson Toyota. I have a couple suggestions to improve the service.
1. I have a couple recalls on the vehicle. It would have been nice to get this completed in one visit. Once the appt is set they should follow up with the recalls and set a service date to complete both. This should be also include and estimated time to get teh work completed. More info is good for the consumer.
2. I called the service department and could not get any answer or I would have asked the questions above. When I got to the service I asked about the recalls and was told I have to make another appt for those.
3. William Fisher was great all around. Very courteous and helpful.
Don’t appreciate the upselling. I chose to buy my vehicle from Pedersen because it has a good reputation and is a local family owned business. What I do appreciate is honesty and service that my vehicle actually, truly needs.
Trevor was professional and personable. Good communication and the work was performed as promised
Thanks, nice to have a prompt and thorough maintenance check.
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