Thank you for the great service!!!!!
Bob Troutman is the best service advisor I have had. He is knowledgeable, does not upsell services and keeps the 2006 4Runner reliability running. Please pay him on the back!
They didn't fix the wires going from the alternator to the fuse box and left the newly purchased wires on the passenger seat. They assured me they would install them, but nope. This was the main reason I brought the car in in the first place. Then, they altered the wiring of my fuse box under the steering wheel and made the grill lights always remain on. After inspecting, it doesn't seem like they did anything meaningful. Im worried that once my new alternator arrives the battery light will still remain on after installation. I would like ALL my money back if I could get it.
Alex did a super job. Her was very professional, knowledgeable and eager to help. He kept me informed during my vehicles service and provided me with update on its progress. Keep up the great work!
Bill Fisher is always awesome to work with. Very friendly, professional and takes good care of his of his customers. The mechanic (I don't remember his name) was very thorough and showed that he did a complete inspection of my Highlander.
Excellent, friendly, informative snd helpful service! All appreciated.
Super service from Robert—willing to assist through the whole process. I am very satisfied with service from Pedersen Toyota.
Justin was very helpful and a pleasure to talk to .
Tanner was amazing, courteous, professional and efficient. I would highly recommend using him for all future service needs.
Everything went very well this time. Thank you for a job well done
Everyone I encountered from check-in to leaving was very friendly and helpful. The arrangement with Uber for a ride home and back was seamless and much appreciated. Your service department is awesome.
Ken and really ALL your service desk staff are superb. I come all the way from Laramie for my Toyota service. Well worth the drive! -- Dr Joe
Staff were great, but my appointment was scheduled originally as an oil change when I primarily needed to address my check engine light, so they had to correct that. Then it took 7 hours and $250 basically just for an oil change and tire rotation. Waste of money, I can get an oil change anywhere for much less than that. Again,not the staffs fault, just dont understand how an estimate of $2300 was calculated for nothing related to why I brought it in and how my bill was so high for the amount of money and time it took.
**** was amazing. Communication was throughout the service with timely reply and information. Would highly recommend
Alex was fantastic! He made everything clear and the estimate matched the end bill.
I'm very pleased with my Pedersen and Toyota experience!
Robert was very kind and patient with the long processing of the diagnosis of my Prius.
Printout of service details is appreciated
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