Pedersen Toyota Auto Repair Service

Alex was very friendly, efficient and knowledgeable about my car and its care. Thank you!

Everyone was helpful. Service performed on time while I waited

The new video of the engine and levels of fluids and the condition of filters and belts are all service of excellence. Thank you.

Alex is an excellent employee. Very professional, thorough and knowledgeable!

Thanks for everything as usual!

Great and friendly service

**** is courteous and professional

Professional and knowledgeable. Organized. Friendly

EXCELLENT FRIENDLY PROFESSIONAL SERVICE!!!

It was an easy process from on-line appointment, checking in, shuttle service, to picking the car up. It all worked smoothly.

Service not good

I scheduled online, the app allowed me to so I took off work at 2pm only to be told at 3pm as I was waiting for my vehicle, that it couldn't be done and I would have to come back tomorrow. Then today, I was waiting for a call that my vehicle was done-as I was promised I would receive and the day went on so I called only to be told my car was ready. I would have appreciated a phone call when you saw my online request wasn't going to be enough time and again today when I was waiting.

Ken was very nice and helpful. I love how the person that was working on my car sent a video of what he has to do on my camry.

The running boards were installed to my satisfaction.

Bob was great w/ the details, communication, and follow through.

Pleased with your service!

You never fixed our car despite it being towed to your lot. It sat there for one whole week without a diagnostic being run on it. A diagnostic could have been squeezed in. When my wife stopped by the dealership to check on the status she came into contact with **** who was extremely rude and short with her. **** was not a great communicator with me regarding what was happening with my vehicle. When she brought this up to him along with the need to know what the status was, he had an attitude with her. If he deals with people, he needs to increase his ability to communicate effectively and politely and cut the attitude. So, we towed our car to another Toyota dealer after it sitting in the lot for a week and the attitude we got. We will not be back to service our other Toyota car nor will we purchase another car at the Ft Collins Toyota store. You have cost us $700 by just letting the car sit in the lot for a week. No need to hear from ****.

**** was easy going and great to work with.

Bob was great. I believe my vehicle got the maintenance it needed and I believe the maintenance was done well, but the price seemed steep.

Bill was excellent