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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1804 reviews 56%
4 star 624 reviews 20%
3 star 125 reviews 4%
2 star 331 reviews 10%
1 star 312 reviews 10%
Review Us
Jacquelyn C.
5 out of 5
5/8/2025
Thank you for such a good experience. I feel great about getting the truck in good shape. Thank you for the Uber ride home.
Steven D.
4 out of 5
5/7/2025
Time promised accurate
Marty P.
5 out of 5
5/7/2025
Bill and Smokey made us feel welcome! It’s a nice change! The technician’s were top notch and quick!
Abdon P.
1 out of 5
5/7/2025
If I was not up on work done my car in previous visits, I would have had unneeded work done on the car, costing much more money. It was like I was being g taken advantage of to get more money out of me. Bob said the system was changed, so he did not have a record of what was done in the past.
Jennifer K.
2 out of 5
5/7/2025
Service was good. I believe today was over booked. I waited almost 2 hours for a 5000 mile check. Lobby was very packed, I waited outside (rainy weather) on and off. Seemed staff was running hard, yet polite. No need to call me.
Lori S.
5 out of 5
5/7/2025
Thank you Bill for working so hard on my ca. I appreciate all your hard work.
Ed P.
4 out of 5
5/7/2025
Justin and the tech did a great job
Shane H.
4 out of 5
5/7/2025
I appreciate the experience but would feel more valued if my truck was washed after being serviced.
David B.
4 out of 5
5/7/2025
All goo
Karen F.
5 out of 5
5/6/2025
Alex Saunders was helpful, listened, answered my questions and was very respectful.
Bill A.
5 out of 5
5/6/2025
They were very thorough .
Jean Y.
4 out of 5
5/6/2025
Tanner is polite and professional!!
David K.
5 out of 5
5/6/2025
Bob was great! Super friendly and helpful.
John P.
5 out of 5
5/6/2025
Efficient and friendly
Mary W.
5 out of 5
5/6/2025
The communication was great and appreciated how friendly everyone was
Evelyn H.
5 out of 5
5/6/2025
Thank you
Stephen T.
4 out of 5
5/6/2025
On time, at price quoted.
Monica Y.
5 out of 5
5/5/2025
Alex was very nice, knowledgeable, and explained the process to me as it was my first visit to your service center.
Susan D.
2 out of 5
5/5/2025
My service advisor this time and the last time were excellent. My issue was with making a service appointment. Because it was warranty work I was not able to book a service online or through the chat. I called at least three times and never got through to a service advisor. I left my number each time and never received a call back. Finally I drove down to the dealership and made my appointment with an advisor in person. I was able to get right in. It shouldn’t be so difficult
Alan P.
1 out of 5
5/4/2025
How does an Express oil change and basic vehicle inspection , end up taking 3 plus hours to complete ? My appointment was at 10.45am and I ended up receiving my vehicle back at 1.55pm. Pathetic service!

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