Dropped my car off fir an 845 appt and it wasn't ready til 245. Seems a long time for a routine maintenance oil check up.
Trevor was very organized. He listened to me and was efficient and ordered a uber to pick me up and went through the process of what would happen that day. I really was impressed with the entire system Pedersons this visit.
Well run service process. Alex did a great job setting my expectations - and then exceeding them.
**** was very helpful and made sure that everything went well and made sure there was no additional issues after I picked up my car
Tanner was great!
Thanks!
longtime customer always satisfied !!
Trevor was very responsive than getting back with me and answering all my questions
Good service experience! Thanks
Great customer service and didn’t have to wait long for the service work to be completed. The inspection on the 4runner came out great. Ken was great.
Robert was very attentive and caring to the needs of my vehicle. Went above and beyond with excellent service and communication. Best experience I’ve had at a Toyota dealership. Thank you!
Not just **** but everyone I’ve been in contact with over the issue I encountered with my 2016 Tundra.
I was in dire straits after traveling from Kansas City Sunday after a failed oil change issue from Jiffy Lube in KC on Thursday. I’m totally aware how busy the Service dept gets at a dealership and so grateful I was not only not turned away but gave me priority to help me.
If I his is how you treat strangers then your customers must be pretty loyal.
Thank you again and blessings to all who work for Pedersen’s Toyota.
Matt Bostick ????????❤️????????????
https://youtu.be/nBehIk_o5Z4?si=klhKfXgh9ZZDAU7C
Ken and the rest of the staff I interacted with were helpful, friendly, and punctual. I am very satisfied with my experience today.
Love the new inspection videos, thanks!
No one ever let me know my vehicle was done.
I appreciated the speed by which Bill Fisher returned my call and got my car in for the needed brake replacements. When I brought the car in, he was courteous, efficient and informative. We left the vehicle for the repairs and he was prompt to contact me and let me know the rotors needed replaced. The work was completed within a couple of hours and I was contacted to pick it up.
Mr. Fisher’s customer service was efficient and professional as well as courteous and respectful.
Everyone was very friendly and kind, the wait was worth getting our service do e
My service experience was great. Keep up the great customer service.
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