Service Center

Real Reviews From Verified Customers

Paul S.
5 out of 5
4/19/2026
Very professional, kind and considerate. Credit to your organization.
Bryan C.
2 out of 5
4/18/2026
I received the invoice and request for service, signed it and the app did not let me submit.
Matthew L.
4 out of 5
4/18/2026
Alex is great. Took time to answer all of my questions, and was very positive and patient. I will be specifically requesting Alex as my service person in the future
Trisha D.
1 out of 5
4/18/2026
Three hours for a maintenance check seemed long. I was in the waiting room through many cycles of other folks waiting.
Curt C.
5 out of 5
4/18/2026
We were very happy with our service today!
Paul H.
5 out of 5
4/18/2026
Thank you for the great service!!!!!
David W.
4 out of 5
4/18/2026
Bob Troutman is the best service advisor I have had. He is knowledgeable, does not upsell services and keeps the 2006 4Runner reliability running. Please pay him on the back!
Joshua T.
1 out of 5
4/18/2026
They didn't fix the wires going from the alternator to the fuse box and left the newly purchased wires on the passenger seat. They assured me they would install them, but nope. This was the main reason I brought the car in in the first place. Then, they altered the wiring of my fuse box under the steering wheel and made the grill lights always remain on. After inspecting, it doesn't seem like they did anything meaningful. Im worried that once my new alternator arrives the battery light will still remain on after installation. I would like ALL my money back if I could get it.
Mark E.
5 out of 5
4/17/2026
Alex did a super job. Her was very professional, knowledgeable and eager to help. He kept me informed during my vehicles service and provided me with update on its progress. Keep up the great work!
Fred M.
5 out of 5
4/17/2026
Bill Fisher is always awesome to work with. Very friendly, professional and takes good care of his of his customers. The mechanic (I don't remember his name) was very thorough and showed that he did a complete inspection of my Highlander.
Iona C.
5 out of 5
4/17/2026
Excellent, friendly, informative snd helpful service! All appreciated.
Lee R.
5 out of 5
4/17/2026
Kyle was great!
David G.
5 out of 5
4/17/2026
Super service from Robert—willing to assist through the whole process. I am very satisfied with service from Pedersen Toyota.
Terry B.
5 out of 5
4/17/2026
Justin was very helpful and a pleasure to talk to .
Jennifer C.
5 out of 5
4/17/2026
Tanner was amazing, courteous, professional and efficient. I would highly recommend using him for all future service needs.
Esther W.
5 out of 5
4/16/2026
Everything went very well this time. Thank you for a job well done
Cynthia C.
5 out of 5
4/16/2026
Everyone I encountered from check-in to leaving was very friendly and helpful. The arrangement with Uber for a ride home and back was seamless and much appreciated. Your service department is awesome.
Alejandro R.
5 out of 5
4/16/2026
Great service
Joseph R.
5 out of 5
4/16/2026
Ken and really ALL your service desk staff are superb. I come all the way from Laramie for my Toyota service. Well worth the drive! -- Dr Joe
Bradley B.
5 out of 5
4/16/2026
Thank you

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