Staff were great, but my appointment was scheduled originally as an oil change when I primarily needed to address my check engine light, so they had to correct that. Then it took 7 hours and $250 basically just for an oil change and tire rotation. Waste of money, I can get an oil change anywhere for much less than that. Again,not the staffs fault, just dont understand how an estimate of $2300 was calculated for nothing related to why I brought it in and how my bill was so high for the amount of money and time it took.
**** was amazing. Communication was throughout the service with timely reply and information. Would highly recommend
Alex was fantastic! He made everything clear and the estimate matched the end bill.
I'm very pleased with my Pedersen and Toyota experience!
Robert was very kind and patient with the long processing of the diagnosis of my Prius.
Printout of service details is appreciated
Alex was very courteous and personable. Also Dennis, who checked me in, was super nice and helpful too. Thanks to everyone.
Kyle is very friendly and knowledgeable
I thought your service prices were surprisingly fair for a dealership. Will continue to use your services.
Efficient with excellent communication
Attentive to my concerns about the timeline for repair. Made sure I was taken care of
Friendly and very helpful, thank you very much
Tanner was simply great to work with during the entire servicing of my Highlander.
Robert seemed to be in a mood. Only spoke as needed and never oncr looked directly at me. I was only in for a recall but it was my first time at this dealership. All other service people were friendly and out going.
Knowledgeable, friendly and courteous.
Ken was great! Super informative. Got us in and out in a timely manner!
It took 2 hours to rotate my tires. Everyone was very nice but it took forever and your lobby was hot.
When it was done we had to walk and push our disabled daughter all the way through the parking lot in her wheelchair to get to our vehicle. Not even in a handicap spot. Also, my vehicle didn't get washed or vacuumed like it did all the other times we have gone there. Do you not do that anymore!?
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