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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1802 reviews 56%
4 star 622 reviews 19%
3 star 125 reviews 4%
2 star 331 reviews 10%
1 star 312 reviews 10%
Review Us
Amy L.
4 out of 5
7/2/2025
Easy recall service visit
Alexander E.
4 out of 5
7/2/2025
Great service, took a little longer than expected but nothing crazy.
Paul A.
5 out of 5
7/2/2025
Nice service manager and efficient operation.
Wendi L.
5 out of 5
7/1/2025
Experience was very professional services were done in a timely manner job well done by your service team. Thank you.
Michelle K.
1 out of 5
7/1/2025
The tires I ordered using your web portal were wrong for my car despite selecting them based on my car make and model. This turned a 1-hr appointment into 6-hrs while different tires were ordered. When I went home to wait on the service, I discovered that the technician still had my house key so I sat on my porch for 3+ hrs because I couldn't get in my house. I also had to reach out and ask where my car was 2-hrs after the estimated completion time because I wasn't given any updates.
Lynell D.
5 out of 5
7/1/2025
Appreciated the accurate timing of my appointment and expediency of the work.
Pamela S.
4 out of 5
7/1/2025
There were a few glitches with understaffing today, but Alex was professional, courteous, and bridged the gaps. Great job!
Neal D.
5 out of 5
7/1/2025
thanks
Mike E.
5 out of 5
6/29/2025
Please keep up the awesome work!
Diane C.
5 out of 5
6/29/2025
Very nice service.
Michael A.
5 out of 5
6/29/2025
Ken was great! He took care of everything.
Judith T.
1 out of 5
6/29/2025
I’ve had my car in three times and I continue to be told they didn’t notice the problem and can’t figure out what to do. On the third visit he told me he would document it as of that date(6/27/25). I told him I’ve had it in before and I was told on the first of those visits that they replaced a common part that causes the problem. He said AGAIN that he was documenting as of that day (27th).
Patrick H.
5 out of 5
6/29/2025
Professional as always, won’t go anywhere else. Thank you!
Rodney D.
2 out of 5
6/29/2025
Very satisfied, buit not completely since a problem with the painting was not solved.
Brian M.
1 out of 5
6/28/2025
Excellent service except follow-through. Plastic cover and paper floor mat left behind and service warning light not reset.
Linda M.
5 out of 5
6/28/2025
Bill was courteous and professional. Made getting our car serviced easy.
William B.
5 out of 5
6/28/2025
Bill was top notch!! Great experience
Susan W.
5 out of 5
6/28/2025
Loyal customer of Pedersen Toyota since 1987! Justin is fantastic.
Betty M.
5 out of 5
6/28/2025
Mr. Page provided professional , knowledgeable, and friendly service.
Joann M.
5 out of 5
6/28/2025
Great customer service, thank you!

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