William was such nice and polite man.He told me everything about inspection on my car. I will continue coming for any repairs on my car.Thank you!
Ken was very friendly and welcoming, explained the process and later explained exactly what had been determined on the vehicle. He was great and a great system!
I love the drop off and pick up process.
Both gentlemen that checked my vehicle in were super friendly and nice. Much appreciated! ????
Steve is a very interesting character and makes checking in a car delightful! The gentleman that took care of me I believe his name was Bill was also great!
Everyone was lovely and professional. I think your procedures are getting in your way of customer satisfaction. There were simply too many cars at lunchtime. What normally took a half hour or so with two hours I waited 20 minutes at the kiosk for someone to take my money. I’ll consider it a one off. Joyce.
I have had Bob as a tech twice now. He is great. He always does a very thorough check and I know I can count on him to give me an accurate idea of what is going on with my car. I know I can trust him to help
Bob is always awesome ????. I’m always grateful when I get him for my service rep
My daughter now has ownership of the car.
**** was very friendly, efficient and easy to deal with. Carolyn
Bob was efficient, friendly and helpful. ????
Alex was honest and courteous when giving me the information I needed to know about my vehicle. Thanks
Requested work was not completed the first time. Had to leave the vehicle for another day to have the transmission looked at despite that being the reason that the appointment was created. Service ticket requested oil change and transmission check. Neither was performed. I’m not sure how this went so wrong.
My wife picked up the car and left unconvinced that the transmission problem had been adequately investigated. Her suspicion was aroused by the verbal assurance that replacing the transmission would cost $400-$500. Our confidence in the service provided is very low.
I was grateful for the uber home and back, but I think the communication on how/when to get the uber could be clarified. TY
I appreciate the quality service received.
Bob T was attentive to the service needs of my car and communicated updates along the way with efficiency and courtesy.
Always great service. Convenient, responsive, keeps me informed with text, quality work that gives me confidence to send my family on the road knowing our RAV is in top shape. Thanks for the focus you put on quality and service!
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