Terrible service and literally no communication!!! Price was double, placed blame on person who made the appt, and no apology or consideration.
**** is the greatest. He takes time and listens to all my concerns about my car not the shop foreman Peter yesterday and he stayed with me until he heard the noise I was hearing in my dash wonderful wonderful person. The service is wonderful. I will never take my car anywhere else.
Spend a few dollars upgrading your waiting area and restrooms. $57.00 to turn off an annoying seat-belt beeper. People and services Outstanding Thank you
Trevor kept me informed of progress with regular updates. Was a great experience!
Alex was great! I enjoyed working with him!
The communication while my car was in the shop and needed some additional work was very difficult. I never had this situation before.
Trevor did a good job with our Avalon
Very satisfied with the work. Thank you, Alex!
Was extremely satisfied with service especially from being out of town. Staff and service was timely ans excellent. Thank you
Not everyone communicates with text and pdf. My attempt to clarify with a phone call before riding my bike all the way over resulted in no call back and two smart **** comments from the service manager. Makes me want to take business elsewhere. Not a good day for Peterson Always been more than satisfied in the past. In hindsight I probably should have been able to find everything in the texts but since I deal with paper and computers instead of small screens I obviously dropped my the ball on my end.
We did an entire diagnostic and they didn’t identify the problem so nothing is fixed.
Everyone was very nice and easy to talk to. A gentleman from the front desk even brought my service dog some water! I really appreciated this SO MUCH - my dog is a Great Pyrenees so it was difficult for him to drink very much from the plastic cups in the waiting room. ????
Excellent customer service from Trevor. Attentive and very polite.
Alex displayed excellent customer service. Honest, direct, and sincere. Much appreciated
Keep up the good work. Thank you
Really appreciate the service team at Pederson! Thank you!
Making me stop back by to pick up my wife’s spare key is annoying as heck.
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![name] is located in Fort Collins, CO, 80525. Stop by our auto repair service center today to get your car serviced!](https://www.autorepair-review.com/images/groups/4604/800x800/ew4fu9qQZf9O9Od5nbNX.jpg "name] is located in Fort Collins, CO, 80525. Stop by our auto repair service center today to get your car serviced!")
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