Very satisfied Trevor Page and his team were great!
My vehicle was completed Friday but I did not receive a text it was done until Monday. I would appreciate better status communication.
Upgrade your AM coffee service…
I brought my C-HR in for an oil change and inspection on 11/01/25 and it was noted my brakes were as follows: LR 8mm RF 8mm LR 6mm RR 6mm. Due to the 6mm being in the "yellow" I was told I may need to replace my brakes in 6-12 months depending on wear. I brought the same vehicle in with the same brakes on 04/25/26 and the brakes were recorded as being LR 9mm RF 9mm LR 7mm RR 7mm. Which one is accurate? How am I supposed to accurately gauge wear based on these two different pieces of information? I would imagine the measuring implements haven't changed in 6 months.
Tanner was friendly and great at handling my service today. I'm very concerned about that I may be getting inaccurate information in my inspections.
**** Downs is a rock star. He is always willing to give his honest opinion to help you make the right choices to keep you vehicle on the road and safe. Polite, kind and communicative. Pleasure working with him always.
Tanner was very nice, professional, and knowledgeable.
Robert was very customer oriented along with ensuring customer satisfaction. I was very pleased with the service I received.
Great work and good information
For future service.
Excellent service and information provided.
I have always been treated well by Pedersen Toyota. Thank you!
Even though there was a long line, customer service was great and people were really accommodating. My questions were answered
Thanks for fixing my Toyota Sienna that another business could not manage to do.
I appreciate you Bob, thanks!
I believe the comments About the transmission fluid was not an emergency situation and could’ve been listed as something to be watched.
Alex was great about updating us about what we needed and checking that our new battery was 1/2 price because of our protection package. Thanks Alex!!
Ken was amazing! Professional, prompt, funny, and kind!
All the best -
Carrie Linville
Bob has been great to work with. And any and all mechanics who worked on our cars did great work too, I just don’t know their names. Well pleased with Pedersen Toyota.
I was told my maintenance checkup was covered by my warranty. When finished and maintenance checkup done I was told it wasn’t covered by warranty (less than 2 years I have had the car but over 20000 miles. It was under the mileage limit when you booked the appointment. Doesn’t seem fair. Misleading
Social