Service advisor Justin was the BEST
Loyal customer since 1987
Ken was great. The issue was resolved quickly and he was easy to work with.
I appreciate the consideration given to me with my questions. I like Toyota and I am curious to know what it would take to move to a more mini SUV
Friendly, efficient service
William Fisher is a professional problem solver.
I pay an unreasonable amount for an oil change once or twice a year and then it is $350 plus for “suggested air filters etc.” it does not feel like a good use of my money or increased loan amount. Will not purchase again.
Everyone is always preofessional and courteous, but it seemed too long for just an oil change rotation and a couple filters. 2.5 hours.
Very pleasant, professional staff! Quick response. Enjoyed the videos of inspection. Very satisfied!
As always Justin did a great job!
The entire process was very smooth. Best experience at Pedersen’s yet.
I've been very happy with all my experiences at Pedersen Toyota beginning when we bought our Prius in 2004 (?) and now with our Sienna. All the departments we've dealt with have had friendly, helpful, and knowledgeable staff.
Great job! Timely and informative
Justin is the best and the tech (Macguire) paid close attention to my truck and has serviced my truck several times. They prudently teamed up and noticed some uneven pad wear on my brakes, alerting me long before they probably needed to be done, but they both know I’m extremely particular about my truck (I come from German car ownership and it’s a whole different ball game with maintenance). They were able to complete my brakes same day after I remembered I have a long trip coming up. Justin and Macguire always take the best possible care of my truck and I’m by the dealer about every 2-3 months for service every 5k. I bought it new from Pedersen (shout out to Megan) and I have over 105k miles now. Thanks to my care team, I expect I’ll get many, many more miles out of it. Thanks again for all that you do!
Ken was great. Professional, positive, responsive,friendly.
Thanks.
Justin was attentive and informative. The servicing was done timely and the Uber worked out well.
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